Ola Cabs / Ani Technologies — the driver impolite behaviour

Address:

Mumbai City, Maharashtra, 400030

On nov 16 2019 i booked an ola for my 80 year father to go to malad. On reach malad at 11:45 t night the ola driver asked him to pay cash. My father called me not knowing what had gone wrong. Then he called me on my phone. I asked the driver to let him go and that i would make the payment. However the driver insisted that my father make the payment. During this time i tried reaching out to ola customer care but in vain. After 15 mins i had to ask my father to pay cash to the driver as he would just not let my father go

Not expected ….. Terribly upset with teh driver and ola for being unreachable when i was in urgent need to speak in person to the ola team