| Address: Anna Nagar west chennai |
Dear Sir / Madam,
I am writing to you to raise an issue about: Cab
The issue that I have experienced was: I booked a ola cab from Anna nagar, Chennai to Impcops hospital, adayar, chennai which is 16km. First it showed a fare of Rs.378 which is a regular fare. After the ride instead of charging the estimated price of 378, the driver showed me a fare of Rs1030 which is so much unreasonable. At the time of booking if they displayed this fare I would have cancelled. The driver quaralled with me after the ride for an unreasonable 378 to 1030 fare. As there was no other choice I gave it to him. When I called the customer care they said it is a peak hour pricing. Peak hours pricing cannot be more than 100 rs for a 378 rs ride.
It occurred on: 4/04/2022 10.35 AM
I want the difference of Rs.652 as refund. I was not informed about peak hour pricing before the ride. It is an ordinary dezire car and they cannot charge this much. For 16 km they can charge a mamimum of Rs 400 as 25rs/km. Rs 1030 is unacceptable. Kindly get me the refund. The driver name is Saravanan. Car number is TN 02 BA 8392 white dezire car. My ola account phone number is [protected]. Kindly take necessary action and get me the refund. Thank you sir.
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