Comments
Ola centralised booking service has to improve No co ordination they have to improve their system i.e server, feed bakc message to mobile no. and concerned mail id. Alawys busy tone or nobody is responding Olas cabs service pl.note and inform me to my e.mail [protected]@gmail.com. mob.no.[protected]
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ola cabs poor service yesterday. my crn no.25490442. NO MESSAGE SENT TO MY REGD.MOB.NO.[protected]. MY BROTHER SON WANTS TO PICK UP TRAIN BY 10.30 PM NIGHT AT EGMORE STATION. MY QUESTION IS WHY OLA CABS CUSTOMER SERVICE HAS NOT SENT THE MESSAGE TO MY MOB. CONFIRMING MY REQUEST BOOKED TRHOUGH MY E.MAIL. VERY POOR SERVICE IN YOUR SYSTEM, CUSTOMER BACK UP, YOUR CUSTOMER SERVICE ALWAYS ENGAGED OR NOT GIVEN REPLY, IF AT ALL ANY BOOKING FROM CHENNAI FIRST LET YOUR OFFICIAL TALK IN TAMIL. FORTUNATELY MY DAUGHTER IN LAW BOOKED THE CABS THROUGH HER MOB APPS SYSTEM. YOUR OLA CABS GIVEN MENTAL AGONY, TENSION AND SHOOT UP MY BP. IAM AGED 65 YEARS OLD AND RETIRED FROM INCOME TAX DEPT. UPTO 5P M YESTERDAY I.E.3.1.2015 I WAS UNDER THE OPINION AND ALSO I TOLD EVERY BODY OLA CABS IS GIVING GOOD SERVICE TO THE CUSTOMER. BUT EVERYTHING WENT WRONG BECAUSE OF YOUR SYSTEM. KINDLY SEND THE REPLY IMMEDIATELY. ALSO I HAVE POSTED THE MISTAKE IN MY FACE BOOK AND ALSO I WILL GIVE PUBLICITY IN OLA CABS FACE BOOK. KINDLY ENQUIRE WHAT HAS HAPPENED IN YOUR OLA CABS ORGANISATION, . PL.REPLY. P.V.VENKATACHALAM [protected] E MAIL [protected]@gmail.com.
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