Ola — Debited transactions resulted into error - paid by cash to driver-ola settled only one transaction but no response on the other

Address: ANI Technologies Pvt. Ltd. ANI Technologies Pvt.Ltd, 18-A, SIDCO Industrial Area, MMDA Bus Terminal, Arumbakkam,Chennai
Website: olacabs.com

Debited transactions resulted into error - paid by cash to driver-ola settled only one transaction but no response on the other.

Issue happened in Oct 2021 with 2 failed debited transactions one failed debited transaction got settled but no response on the other. Followed up several times. Raised several support tickets. No response on the other debited transaction. Got calls from the support team I was asked to take rides where settlement can happen through vouchers but nothing happened till now.
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CRN[protected] - paid by cash.

Need to respond on [Ola Support] #[protected]. No response yet. Involved CEO Bhavesh Agarwal for quick response as well.

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