| Address: Bengaluru Office 2, Hosur Rd, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560095 | | Website: www.olacabs.com |
Please be informed that I had an horrible auto experience via Ola. I booked an auto on25th Oct at 5.33 pm from LDA colony to A- block where an estimate of Rs161-Rs167 will be charged was shown.
The auto driver picked us and almost at 3 kms away of my actual destination, he stopped the auto and started saying that its showing your ride will end here. I stated that's not possible as I have booked till A-block and showed my app where it was clearly showing as a red dot that my ride will take 3 mins more to reach. So he stated back that if he will end it here it will end automatically. I said to take me where my actual destination is showing.
On reaching my destination he asked me to pay him Rs 200/- for travelling extra. I stated I will not pay any extra amount as its clearing showing in my app that I have to pay 161-167 and i am ready to pay 167 but not more than that. He argued more but then agreed to take 167. I asked him to give me UPI so he stated only cash so i gave him the cash.
Such kind of cheaters and scammers are working as drivers in ola. I tried to raise a complaint through your app but there was not a single option to do so. There was only 1 automated revert coming as thanks for the feedback.
Please take accountability of your drivers. This is the last time i am using your app.
Pathetic service overall. Highly disappointed.
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