Ear OLA,
i want to write a complain about my ride on date: 02/04/2023, ride id: CRN[protected], total payment to made was Rs 623 and i have done the payment in cash to the driver ravi kumar, Rs 500 note plus other change of Rs 123 to his UPI no. and in attach photo you can find the documented evidence for the same with name OLA ride_02042023.
This is not the first time that this thing has happened to me and I am very disappointed by OLA on this, I don't know whether this has been deliberately done or not by the driver but still I want you to look into this.
Same has happened with my father too and when he complained with OLA support, his request was denied saying that the driver refused to accept that he received cash after the ride.My father name is SOM NATH PAL, he is using his OLA account from his associated mobile no. [protected] and his ride id is CRN [protected] and I am attaching the screenshot of the ride with name OLA ride_19032023.
Please also look into this as this is nothing but fraud from the Driver side and also OLA should also take responsibility since you are the service provider through which we have trusted the unknown driver for our ride, money as well as safety.
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