Ola — Ola postpaid not closing

Took a trip for a medical emergency on Nov 28 2021 CRN [protected], as it was raining heavily and was desperate an auto, the driver demanded cash which I paid. No OLA states it paid through postpaid (option which I am not using for a long time) and is demandin g me paymnet.

Even after me stating that I paid cash they are harassing me with frequent sms n calls and my requests are being set off giving lame exceuses of send through other email we are not ola money etc.

I have not got a solution to my issue till date.

please stop ola from harassing me n stop my postpaid.
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Dear Team,

I haven't book any ride on 25 January 2022 and 26 January 2022 but someone is using my misusing my email id for booking ride .kindly explain how ola can book the cab in my email id for other riders.

This is not acceptable that you are using email id for other rider as it security issue . kindly explain.

I have sent mail to ola security team but they haven't responded still now .This is serious security issue.

Thanks & Regards,
Budha

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