Ola — Paid the amount twice.. Still it shows pending

In ola I ride the buking on Nov 2021 ...paid the amount by cash 208 rs... Then I want to buk next ride it shows still pending.. Then I paid 208 rs by GPay... Yesterday also same thing happened to me... I paid the amount by cash by cash 106 rs... But it shows still pending amount in app.. How many times I should pay the amount... Resolve the issue