Olacabs — Rude behaviour and cancelled for no reason

Address: Olacabs, Bangalore

Hi there,
We had scheduled pick up yesterday for 9:30 am. The driver cancelled in front of me and shrugged off. He gave no explanation and told he got another pickup. All at 9:30 am, not 1 minute late. This is extremely disappointing and he didn't even was sorry about it .Very rude. What standard ola is maintaining! Very very disappointing! I was with kids and elderly father and had to wait 20 mins for another cab.