[Resolved] Olymp Trade — I didnt get it

[Resolved] Olymp Trade — I didnt get it

N NavinMis from New Delhi, Delhi Dec 19, 2024 Jan 2, 2025 This thread was updated on Jan 2, 2025

Guys, i have encountered one problem, can someone tell what’s wrong or i don’t how else this can be called. I saw they offer a high rate of returns during the trading, so I was making profitable deals and I was getting only up to 85% percentage, not higher. I mean, they should provide a rate of returns up to 95%, shouldn't they? I’m getting frustrated and it seems Olymptrade lied to me. I’m feeling frustrated cuz I’m doing quite well and I don’t get why I can’t get up to 95% of profit. Was this information helpful? No (0) Yes (1)
Jan 4, 2025 Complaint marked as Resolved Oh, guys, I came back to write that I was wrong. They didn’t lie to me. I didn’t know they have another system of increasing account status. It turned out I needed to deposit more than 2000$ to get an expert status and after that I would have the opportunity to trade with a 95% rate of returns. I guess, there was a misunderstanding between me and olymptrade but after all we have found a mutual understanding. Now I’m enjoying trading so much on this account and there are a lotta of other bonuses that make my trading more profitable. Olymp Trade customer support has been notified about the posted complaint. Verified Support Dec 20, 2024 Olymp Trade Customer Care's response Hello, We understand your frustration, and we're here to help clarify things. 😊 The rate of return on trades, such as the 95% you mentioned, typically represents the maximum return possible under ideal conditions. However, the actual rate of return you receive depends on several factors, including: 1. Market Conditions: During periods of high volatility or low liquidity, the return rate may adjust accordingly. 2. Asset Type: Some assets may not always offer the maximum return rate, depending on their market dynamics. 3. Account Type or Status: Certain account statuses might unlock higher rates of return. It’s always a good idea to double-check the conditions of your trades before entering them. If you believe there’s an issue, you can reach out to Olymptrade’s customer support team for clarification. We'll be happy to review your account and help resolve your concerns. Keep up the good work with your trading, and don’t hesitate to seek support when needed. You’re on the right track! 🚀 Best regards, the Olymptrade team. Verified Support Jan 02, 2025 Olymp Trade Customer Care's response Hello, NavinMis. We understand your frustration, and we're here to help clarify things. 😊 The rate of return on trades, such as the 95% you mentioned, typically represents the maximum return possible under ideal conditions. However, the actual rate of return you receive depends on several factors, including: 1. Market Conditions: During periods of high volatility or low liquidity, the return rate may adjust accordingly. 2. Asset Type: Some assets may not always offer the maximum return rate, depending on their market dynamics. 3. Account Type or Status: Certain account statuses might unlock higher rates of return. It’s always a good idea to double-check the conditions of your trades before entering them. If you believe there’s an issue, you can reach out to Olymptrade’s customer support team for clarification. We'll be happy to review your account and help resolve your concerns. Keep up the good work with your trading, and don’t hesitate to seek support when needed. You’re on the right track! 🚀 Best regards, the Olymptrade team.
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