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Olymp Trade Complaints & Reviews

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Last updated Oct 15, 2024

Complaints 1531

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1134

Unresolved

397

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Differences between accounts are too big

Needs an update

My trades automatically close

Web platform and login

Deals are made within 5 secs

Most useful Olymp Trade reviews

Upi deposit problem

they block my account and not give me my full money

two factor authentication

Deposit not credited

Featured Olymp Trade consumer stories

Regarding my deposit amount refund

Deposited money not credited into my account neither I got any refund

Money deducted 2 weeks ago but still not credited

Olymp Trade reviews & complaints(1531)

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Not a technical complaint, because from what I use, the platform works without bugs or glitches. But the fact that I am on standard account (and I bet 99% of people from India are on standard accounts too) is a big deal. Usually the difference between standard vs elite account is maybe 0.1 pips of spread, but in Olymptrade case, the difference is massive. Expert account gets 93% returns on trades, standard only 85%. There are also 20% discounts.br...

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I've visited a blog the other day in search of some interesting articles and maybe systems. To my surprise, the articles on technical analysis and risk management were super nice. I have actually learned something new. What is sad about the blog is that almost every article were published in 2022, and I haven't found anything new since. Trading doesn't stop developing, and there are so many market overviews that can be done. I suggest Olymp...

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I traded on a demo account for some time and recently decided to see how it would work out with real money. I deposited $100 and already lost some of it. The problem is that my trades automatically close after a certain time. When I was trading on a demo account I could keep my trades open the whole day, even I could leave them open till the next day. Once my trades are in profit I would close them.
But with a real account, my trades...

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I trade using web version of this trading platform. And to automatically log in to platform without having to enter username and password, I clicked on button in browser to save my data.
But sometimes it happens that data is not saved and I have to re-enter my username and password.
I assume this is due to platform glitches. Perhaps developers made some mistake.
I hope that future platform updates will fix this problem...

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They are rock solid guys and I know it from those multiple reviews that I have encountered.
Additionally, I know that they are regulated by the FinaCom which is quite a reputable supervisor in the financial world.
Still, the matter of my inquiry is a bit different, it's not connected with the reputation of the broker or maybe its suspicious activity and stuff like this... fortunately, everything in this regard is okayish....

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When I read feedback from traders about their FTT experience on this platform, they wrote that one of the most crucial advantages is profitability of trading in this mode.
One of broker's clients wrote that profitability on his trading account sometimes reaches up to 93%.

I was impressed and decided that such trading conditions are really beneficial.

But after I opened trading account, I found that FTT...

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So I have some difficulties with trying to understand the features of the platform.
So if I trade crypto, the options are completely different from other pairs like forex. So on crypto, I choose my own leverage like 7x or 10x while there is no feature like in forex. Also there are features of pending order in crypto and it has auto close like when price for example hits 10% profit. So I wanna know the difference between these features,...

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The account setup of the broker is not really straightforward. I am struggling to understand if the account types are the currency bases available. Another thing I need clarified is how the spreads work... I do not see any spreads on y trades, so how does this thing work? Even with brokers that charge commissions, there are spreads, so this is really confusing. It is starting to seem as though the platform is a lot more complicated than I...

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Address: new delhi

I can’t figure out how to get Expert status. I am not sure if I need to activate it somehow or if it is a mistake. I read that you will get an expert status if you deposit more than 500 usdt, and I deposited $500 and when I started trading the next day I saw that my account had just advanced status.
I mean it’s not a big problem, but I was a bit disappointed because I was expected to trade with a higher status and get higher rewards...

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I just started using Olymp Trade 2 months ago and this is the first time I’ll be withdrawing funds as I started with the demo account… The platform is great by the way and I really learnt a lot from using the demo account which I was able to apply in my live trades. It’s so simple and easy to use. I really like trading here. However, I really don’t know what might be the case, although I didn’t finish my verification process but...

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Exclusive offers are those things that I especially like about the olymp trade platform. This is why i work with them and will continue working, cause the company is modern and reliable + it offers nice functions.

But the matter of my inquiry is about those features it has, namely marketplace. When my friend enticed me to join this platform, he advertized me the marketplace as something very cool where I could acquire top...

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Before I started trading, I spent some time on Olymp Trade’s platform and studied the trading strategies that were shared here. The one that grabbed my attention was the Triple Rebound strategy. It is a simple one and seemed pretty easy to learn and follow. Only one indicator is needed - the RSI with different periods: 7, 14 and 21.
Although it looks simple, I have trouble implementing it.
I registered an account and decided...

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I made a deposit of 700 INR on the 4th of June in Olymp Trade. After waiting for a few days, the deposit was still pending. Later, the Olymp Trade app showed that the transaction/deposit had failed, but the amount was deducted from my bank account. I need a refund of my money.
Request Number: [protected]...

+2 photos

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To my mind, this trading platform is quite modern and functional and this is why I choose olymp trade broker.
I don't use the services it offers for a long time, I would say that I am just taking first steps in the trading and due to those comprehensive educational things it offers, my immersion has been rather smooth.

Nevertheless, I have certain questions which won't let me stay calm. Recently I was making my first...

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I lost so much around November, their Support team never acknowledged or try to remediate the issue. I'm just glad to have contacted (̲___W̲w̲w̲ ̲.̲V̲e̲c̲t̲r̲e̲n̲F̲u̲s̲s̲e̲r̲ ̲.̲t̲e̲c̲H̲ ̲__)̲ to report the issue, because they made sure I got everything back...

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I have watched some of their videos in the trading strategies section and I decided to try it out in practice. I chose the triple rebound strategy with the RSI indicator and everything was fine but why did my orders close automatically? I didn’t press any buttons though. I opened a long position in EUR/USD but a few times in a row my positions closed automatically. I tried to sort it out on my own but I can’t understand what’s wrong....

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I am quite an experienced trader. But all my experience lies in the forex trading so the fixed time trading was a new thing.
So I wanted to try it out and I decided to give it a go.
But there is one issue occured. I don’t really understand how the profitability is shaped up.
For instance I don’t have 90% of profitability, but sometimes I see pictures of the same assets with the profitability higher than 90%.
Feels...

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I have been trading with this broker for two months now and this is my first withdrawal and I am not even going to lie I was scared… I made a bank transfer and I do not know why it is taking this long. It has been several hours and my worry and anxiety is to the roof. The support team said that everything is okay and it is probably a delay from my bank. But should I be worried? Because I am freaking out over here. Maybe I shouldn't have used the bank transfer option.

May 27, 2024

Complaint marked as Resolved

Yeah... apparently it is a normal thing for bank transactions to take longer due to the banking process. I tried using the crypto payments and they were completed like almost instantly, so I guess that next time I want to make a transaction, I know what I will be going for.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

May 20, 2024

Verified Support

Hi, Kumar_Prakash.
Timely payouts are something we take very seriously. If it’s been over 5 days since your withdrawal request, don’t hesitate to reach out to our support team. They’re always ready to sort out this kind of issue for you as soon as possible.

In the meantime, try out some other deposit and withdrawal method like crypto. A lot of our users say it’s easy and fast, and typically processes requests between 40 seconds and 24 hours.

Olymp Trade Customer Care's response, May 31, 2024

Verified Support

Hi, Kumar_Prakash.
Your feedback shows us that we’re on track to providing you with the best service.

Thanks for sharing this experience!

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I read that with $399 one would get an expert status when he starts trading on this platform, and I was happy to see that I could enjoy the best trading terms without the need to go through the lengthy process o[censored]pgrading the account status since I was planning to start trading with a $1000 trading account.
I registered an account, deposited the amount and bang… I still had the starter account status.
Do I need to make an inquiry or something, or how this thing works to get the Expert status?

May 29, 2024

Complaint marked as Resolved

Thanks for the clarification. I guess I jumped to a conclusion without reading it thoroughly. So, as I understand, the expert status can be bought for an additional $399, and it is not related to the amount deposited in your trading account.

Olymp Trade customer support has been notified about the posted complaint.

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Olymp Trade Customer Care

May 24, 2024

Verified Support

Hello, Munaf S.
The simplest way is to top up your account with the required amount:

• Starter — default status, no deposit necessary

• Advanced — you need to deposit at least $500/€500 or USDT 100 to your USDT account

• Expert — you need to deposit at least $2000/€2000 or USDT 500 to your USDT account

You can also upgrade your status by earning experience points (XP), which you can get by making trades on a live account and completing Trader's Way tasks.
Best regards,
Olymp Trade team.

Olymp Trade Customer Care's response, May 31, 2024

Verified Support

Hello, Munaf S.

Thanks for your feedback!

Our support team is always available to resolve issues like this as soon as possible. Don’t hesitate to contact them if you need help.

All the best,
Olymp Trade

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Address: Ahmedabad

You are correct olym trade is doing manuplation with charts, i observed and even lost miltiple trade at end moment and after that graph comes on actual position of trrade timeframe. i have notice this from so many days i lost so much money due to their fake chart showing. I recommend every one unstiall this olymprade application and dont depoist your funds in this platform....

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