[Resolved]  Olymp Trade — Wanna sort things out

I have been trading with the olymp trade for a couple of months and should confirm that my journey is pleasant, y'all know, the experience is satisfying.
But it's only if I speak generally, without diving into details. However, there is one detail that haunts me, so to speak. These are payouts on the fixed time trading mode. I mean, potential profit. In fact, I get along with the offered ratio, but once noticed a review from a trader whose payout percentage was over 90% and I was like "lol, what". I don't have such one, mine one is way lower regardless of the asset, so that is the reason why I decided to write here.
So, guys, maybe someone knows what is happening, am I the only "lucky boy" deprived of the increased profitability rate on the fixed time trading mode? If yes, then WHY ME? :D
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May 5, 2024
Complaint marked as Resolved 
Aaaahh... I forgot about statuses, absolutely forgot about them ! I knew that there is a status system and yeah mine one is starter so that is the reason why I have lower profitability rate compared to those who have Advanced or Expert. Well, way to go, as they say, I am ready to work on the status upgrade to receive better perks. Thank you, olymp trade team, for clarification!
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
May 03, 2024
Olymp Trade Customer Care's response
Hi, Hati Dorjee.

Thanks for your feedback — it’s integral to our growth.

We’re here so that you get a top-notch trading experience. Stay tuned for more!

All the best,
Olymp Trade
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