[Resolved] One97 Communications — I ordered medicines in 1mg app , I paid amount through one97 communication while making payment it get failed but amount got debited

tamizhselvan96

May 13, 2020

Address: 2nd Floor Balammal Building, No. 33, Burkit Rd, T. Nagar, Chennai, Tamil Nadu 600017 Phone: 0120 477 0770

I ordered medicines on 1mg website on 1/2/2020 while making payment it get failed so i canged it to cash on delivery but amount got debited from my account i paid through my federal bank account i attach my transation detail. one97 communication transaction id is 9534, please refund my amount as soon as possible. my mail id is [protected]@yahoo.in

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Aug 6, 2021

Complaint marked as Resolved

One97 Communications customer support has been notified about the posted complaint.

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Comments

Federal Bank Customer Care

from Delhi, Delhi

May 15, 2020

Hi Tamizh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (79613) in the subject line so that our team can assist you.