[Resolved] One97 Communications — train tickets booking

[Resolved] One97 Communications — train tickets booking

M Mohammed Rinoj NK from Munnar, Kerala Nov 24, 2018

Respected sir, I Mohammed Rinoj, have a complaint regarding my money loss of 270 Rs through my federal bank account. On 19th September, 2018 I have booked a railway ticket through UTS application which was payed through paytm . The money of 270 Rs was debited from my account . The main issue is that I didn't receive my railway ticket. So I hereby request you to credit the same amount of money to my above mentioned federal bank account. Hope you would check the problem at the earliest Thanking you, Yours faithfully Mohammed Rinoj Was this information helpful? No (0) Yes (0)
Aug 6, 2021 Complaint marked as Resolved One97 Communications customer support has been notified about the posted complaint.
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anoopj_470

from Kunnamangalam, Kerala

Nov 26, 2018

Sir.
Yesterday 19.11.18, i have try to book a train tkt from my authorised irctc id .but i cant complete the booking process, but my payment is debited from my account
POS 99017017
Txn #371552
Amt Rs.340/-
Kindly refund my payment.

Federal Bank Customer Care

from Delhi, Delhi

Nov 27, 2018

Hi Rinoj,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (25360) in the subject line so that our team can assist you.