Address: Ahmedabad, Gujarat |
I would like to file a complaint against "www.infibeam.com" who has sold me a defective tablet which doesn't work properly.I have complained about the problem in written through a mail to their customer service point at [protected]@infibeam.com and have also given them repeated reminders for 3 times. I have also called their call center several times and I have also spoken to a manager who committed to resolve my problem in 24 hours, like the call center agents used to do prior to me speaking to the manager.Shockingly...I haven't received a single reply from their side as well my problem is still unresolved. Now when I am calling their call center,the agent leaves my call on hold and then disconnects the call after 12 minutes.
I am filing this complaint with full faith on you and I am sure you will definitely help me to resolve my problem.
I would also like to highlight that the website sells cheap Chinese products at a very high price which are not at all reliable.
The purchase details are given below.
Order#10798515
Product details-Zync Tablet Z930 (4 GB, Black) + Lycra Pouch,Screen Protector
Purchase Date[protected]
Receiving Date[protected]
Complaint#75524-Dt[protected]
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