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Orient Electric India Complaints & Reviews

www.orientelectric.com
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Last updated Aug 29, 2024
Complaints 402
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Orient Electric India reviews & complaints page 2

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K
k_jas0077
Feb 20, 2023
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Water heater problem

Address: Algon kothi VPO marhi nauabad district tran taran

I have purchased a water heater before 6 months from your company but now it is not working at all . It doesn’t heat the water but it has the red light on it but the water is cold in it . Please send some workers to fix ta problem . As it has 2 years warranty on the product.We are facing a big problem due to this issue Please fix it as soon as possible . For my address please call at [protected]...
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M
Mohammed Arshad Hussain
Dec 5, 2022
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Not responding to my serious complaint

My complaint number is 2763895 i have registered a complaint about the serious issue in my scooter brfore 5 days the front suspension bolt is fall of and all the buttons except power are not working, there's a front brake noise while reversing the scooter indicator button horn button headlight high beam/DRL button are not working, scooter grab rails are loose and unable to open charger flap and close properly i have tried contacting ola customer...
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A
Anil Kumar BSRDCL
from Patna, Bihar
Nov 24, 2022
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Company is not providing services Megus Neo Desert Cooler 85 Ltr as per Guarantee Card.

Address: Anil Kumar, Rashtriyaganj, Ward No.-7, Phulwarisharif, Patna, Pin-801505

I have purchased through Flipkart vide Invoice no.-FAC6EU[protected] dated 28.05.2022 an Orient Electric 85 Ltr. Desert Cooler. The flipkart has provided a old outdated cooler and major fault found and i have requested to replacement, but flipkart cancelled it on 31.05.2022. The Orient Electric India has given a Guarantee Card of
aforesaid cooler for 1 (one) year. Some minor issues regarding cooler were resolved by Oriant Electrical...
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S
Subham214
Nov 8, 2022
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Orient geyser 15ltr leakage problem

Address: Service center , RACHNA NAGAR GOVINDPURA BHOPAL 462016

Orient geyser 15ltr model no. WF1501P and geyser is under warranty. I have complaint around 15 days no one came my house and company helpe line no. I call and its tell me it is your complaint is pending and service center does not accept my call and I have complained orient help line and company sent me this msg "Dear Customer, your call NC[protected] has been registered, share your experience. Highly Satisfied - 6937 Satisfied - 3400 Dissatisfied...
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J
Javed1998
from Mumbai, Maharashtra
Nov 1, 2022
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Service not provide

This brand should be stopped.
The fan is running very slowly in 7 months. Orient ones are not being built after complaining. Just talking for 24 hours for 5 days. But no one came....
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P
Prakhar.singh
from Dudhi, Uttar Pradesh
Oct 21, 2022
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Electric geyser issue

Address: Dudhi, ward 7, sonbhadra - 231208

I am facing issue in electric geyser of orient, current is passing in through water aleeady complained in customer care 15 days back but no action has been taken yet. Very pathetic and unprofessional service from orient. Hoping to get it solved soon after this.
C[protected] - ticket number with orient registered but no action taken yet....
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P
Pathan karimulla
Oct 20, 2022
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Water heater tank leakage

Address: IPD Colony Sangadigunta
Website: Orient electric.website

Electric glejer Water leakage from 1 month onwards...
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N
nikunj bane
from Mumbai, Maharashtra
Oct 15, 2022
Oct 15, 2022
This thread was updated on Oct 15, 2022
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Not getting service & response from customer care & service area head.

Its been 6 month to my ceiling fan of orient i tome till now i have called customer care for more then 100 times but all the time they are saying they will contact me soon but i dont know the meaning of soon eigher a year or two.
Its a humble request to anyone who is reading this never buy product from orient they are 0 in service.
My complain no. - C[protected]...
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A
ashwinnaidutech
from Mumbai, Maharashtra
Sep 28, 2022
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Noisy rattling sound from orient ceiling fan after 2 months

I bought orient Electric ceiling fan from amazon on 31st August 2022. Within a week the fan started rattling sound nd did not stopped till date. The sound is so annoying that even we cannot sleep peacefully during the night. I want the orient company to stop making faulty products and stop cheating customers.
Im attaching the invoice from amazon for your reference.
Its a 2years brand Warrenty so please replace me with a new...
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J
jainpratik07
from Ahmedabad, Gujarat
Sep 20, 2022
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Fan making noise

The complaint was registered on Aug 21. The video of the fan noise was sent to the service engineer on Aug 27, he immediately reverted back that blades need to be changed. He said he had put the request for the blades and will be available in 3-4 days... Blade then came after 10 days. He said he will come and install soon but he has not come since last 10 days from blades received. He doesn't pick up the phone. Do not call back or reply....
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P
premsharma2007
from Ghaziabad, Uttar Pradesh
Sep 19, 2022
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Company sold Faulty product

I have purchased ceiling fan with 5 blade and lights. This product is faulty with lights holder. I am chasing customer care since 2 months. Every time they take my complaint and cancel my complaint by themselves. Now they are asking money to replace. This is a kind of fraud with me....
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S
swastik arya
from Sambhal, Uttar Pradesh
Sep 12, 2022
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Not getting service

Address: Hayat nagar sambhal - 244303

सर्विस सेंटर में मेरी कॉल receved नही कर रहे है मैंने अपने सिल्लिंग फैन की शिकायत 06/09/2022 को की थी अभी तक कोई भी विज़िट मेरे पास नही हुई है। मुझे ऐसा लग रहा है कि मैंने इस कंपनी का प्रोडक्ट...
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J
jainpratik07
from Ahmedabad, Gujarat
Sep 3, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
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Fan makes rattling noise

Address: Pratik Jain, Z104, Sardar Patel Nagar GHB Housing Society, Gaurav Path, Behind Bharat Petrol Pump, Shastrinagar, Naranpura Area, Ahmedabad

The complaint was registered on Aug 21. The video of the fan noise was sent to the service engineer on Aug 27, he immediately reverted back that blades need to be changed. He said he had put the request for the blades and will be available in 3-4 days... However, it's more than a week now and blades are not replaced. The reference ID is [protected] and call ID is C[protected].

Please do the needful at the earliest....
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R
Rohit124103
Aug 20, 2022
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Complaint Against the Representative of Orient Electric

Hi,

We are from Swasthya Multispeciality Hospital Pvt Ltd., We bought Orient Light Panels for Our Hospital, But After some time only they are not working properly and we have tried to reach out to everyone dealer is not reachable now and your representative are not even talking properly, they are even threating us on the call as well.
So we would like file a complaint against the representative :

Name...
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G
GRISHMA SINHA
Aug 18, 2022
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Issue not being addressed

I raised the complaint about my malfunctioning geyser 40 days back, following up to which a technician visited and saw that the tank is leaking. and because of which the lower outer body got rusted.
He told to replace the tank since it was already under warranty. When he came back with new tank he said the outer lower body also needs to be changed. So, I told to add in the complaint and let us know what exactly needs to be done to...
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H
Hemant Nayan
Aug 17, 2022
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BLDC Fan Ecotech parts not available immediately after warranty

Address: Jasidih, Deoghar

I have purchased your BLDC Ecotech fan and the fan stopped working just after 2 years when the warranty is over. Now the company is saying they don't have parts available for my fan. It means I need to throw the fan in just 2 years. Are you saying you are responsible for your product only till the warranty period? I am struggling for 3 month and have no solution from your end....
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V
Vijayapratha JawliJenardanan
Aug 15, 2022
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Fan what we purchased is not working

We purchased Orient fan Rapid Air brn on Jan 3rd which has the warranty of 1 year for the parts. We installed it in newly constructed house in Feb month and now only tenants occupied. Not even two days they used the fan is not working. I raised a complaint on Aug 6th and they said 24hrs to 48hrs we will assign the technician... It didn't happened and again I called customer care and I spoke to senior customer executive then he diverted the...
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J
jainpratik07
from Ahmedabad, Gujarat
Aug 14, 2022
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Fan makes much noise at high speed

Registered a complaint on call with ID C[protected] two days back on 12/08/2022. But didn't receive resolution or executive visit till now. Please do the needful at the earliest....
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R
Raziii
from Bengaluru, Karnataka
Aug 3, 2022
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Water Geyser repair not being done

Hi,

I bought a water geyser 1 year 7 months ago, which has a 4 years replacement guarantee on heating element and 7 years warranty on the body.

Make: Orient Electric (CK Birla Group)
Model: Eco Smart Plus 25 ltrs (Vertical)
Invoice details: DL[protected] / 20.11.2020

I raised a complaint on 22.07.2022 as water is not heating.
Complaint reference number: C[protected]br...
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M
Mahaveer L J
Aug 2, 2022
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Helmet Exchange / Return

Address: OLA Electric -

I Purchased OLA Electric scooter in the month of June 2022. As part of accessories, I bought Helmet. The Helmet purchased does not fit me & I have raised a complaint with OLA customer care for exchange for higher size or return of helmet. It has been 2 months, they have not taken action after many follow-up's on daily basis, their reply "we have escalated the issue & will come back to asap" they never commit for time line & am frustrated...
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