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Oriflame India Complaints & Reviews

in.oriflame.com
1.1
Updated: Aug 17, 2023
Complaints 137
Resolved
30
Unresolved
107
So far, so good. Oriflame India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Oriflame India will keep up the work and continue to help more customers with their concerns even better 🤝
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Fraud
5
Order # 10020193019, Partner # 9441402 - Request to Return the Money we paid for Cancelled order
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Blocked Member account for no reason

Oriflame India reviews & complaints page 5

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K
Kajalsharma1521k
from Mahishadal, West Bengal
May 16, 2017
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True perfection set

Address: Burdwan, West Bengal, 713325
Website: Consumer complaint.inoriflame

My consultant number is 7216107. I had placed an order on Nov 2016, of true perfection set worth 5k which was suggested by my director Manisha chattraj for my own use.after using it my skin getting darker​.i complain about this.she told me that I continued the cream, I do as she said bt the result was worst.i said plz returned my product bcz she promised me if any problem wid this cream she returned it but now she totally deny to accept...
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A
Aditi Dushyant Jindal
from Noida, Uttar Pradesh
Apr 12, 2017
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Missing items in my last order

Address: New Delhi, Delhi
Website: Www.oriflame.in

3 products were missing in my last order. I am following up for it from more than a week and I was told that the packet of missing items is ready and it will be soon dispatched. Now I am being told that the products are not in stock. The customer care executive misbehaved in the conversations. No info is being sent on mail regarding this. No refund has been processed yet. My customers are waiting for the delivery of their order that they...
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M
manju78692
from Mumbai, Maharashtra
Apr 7, 2017
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Damaged product received

Address: New Delhi, Delhi, 422005
Website: in.oriflame.com

Please look into the matter
serial number[protected] & serial number[protected]
Im consultant of oriflame i have ordered of rs 7000 products from oriflame in march in that feminine washed was likeed in courier and it spoiled all my products they told to raise claim i raised and received other courier but again same thing happened feminine wash was likeed
and this time no response from oriflame upon that they blamed...
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S
Singmei
from Delhi, Delhi
Apr 6, 2017
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Immediate saving

Address: New Delhi, Delhi, 1100701

I have been making an order of more than 500bps since last year and this year but i didnt recieve even a single penny.. Why is that so? My upline doesnt inform anything about it and i m confused about this oriflame business. Please help. When i sign in with my consultant number, there is a column of immidiate saving.. Please tell me what is that immidiate saving?...
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J
Juhiagrawal.in
from Anand, Gujarat
Mar 28, 2017
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Ecollagen wrinkle lift cream

Address: Bharuch, Gujarat, 392001

We bought 5k worth ecollagen kit but its not at all worth Btits causing too much skin irritation resulting in dryness of skin. We wasted 5 k in this product never buy it.. really want my money back i could have consulted a skin doctor instead of wasting money on this kit. I want oriflame complaint resolvers to contact me and discuss about this issue. Also i want my money back as it caused harm to my face....
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S
sanju11us
from Noida, Uttar Pradesh
Feb 17, 2017
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Product not suits to customer

Address: New Delhi, Delhi, 201304
Website: www.oriflame.in

As my downline asha arora gave royal velvet set to her costomer .But after 3 days she complain about dry skin after using it. What should she do sanju 2251119, [protected]
she insist to take products back .
after applying cleanser toner day cream capsules she is getting dry skin.plz gave me the reason my dry skin. should i include tender care in her skincare regim....
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W
Waeron
from Gurgaon, Haryana
Feb 17, 2017
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Regarding oriflame distributor

Address: Meerut, Uttar Pradesh, 250001
Website: www.oriflame.com

I have purchased oriflame lipstick from Ms Dimple Jain Meerut Cantt, Bachpan school owner. She is your distributor. She has given me expired lipstick as expired date of that lipstick is 04/16 (mentioned on it). When I get back to her for return.She told me that the company wrote the date just like that its not expired and the quality of that lipstick is sticky only. She deny to change .
Kindly return my lipstick n do the needful....
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P
parth khandelwal
from Kota, Rajasthan
Feb 12, 2017
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Parcel not delivered yet

Address: New Delhi, Delhi
Website: in.oriflame.com

Parcel not delivered yet
my order was placed on 23 january 2017 and just after 2 days 25 january 2017 a message came that your was dispatched
name - sunita natani
address - 25 vardhaman vihar gaytri nagar, beawar, ajmer
consultant number - 7326646
as i also contact to the oriflame customer care, they only said that please stay on line and afterwards phone was cut. i tried for 3 times and none useful information...
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A
Akhalesh Bandewar
from Gwalior, Madhya Pradesh
Feb 7, 2017
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It's complain about to delay in resolve my problem.

Address: New Delhi, Delhi, 480001

Hello sir
I am facing the problem since 4 of nov 2016.problem is that placed a order but its not deliverd to me.after enquiry its return deliver in indore head office after that i am regular talk to customet care to cancel my order they unable to solve my problem 3 month passed.its my very worse expirence with company.
Akhalesh bandewar
Consultant no 6023480...
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R
Ritu Gagwani
from Thiruvananthapuram, Kerala
Feb 3, 2017
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The One Eyelinear Studio

Address: Pune, Maharashtra, 411001

I ordered this eyelinear in black from Amazon some days ago.
It was mentioned that it is a waterproof product.
All in all BS product i got from snapdeal. First of all the color which got delivered to me was not black and blue.
Secondly the product wasnt waterproof. Thirdly when i tried to remove the product from my eye, it left a pink colour mark on my eyes of the shape the linear was applied.
What kind of product...
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R
Roopam khandelwal
from Kichha, Uttarakhand
Feb 2, 2017
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Lost my prepaid pkt

Address: New Delhi, Delhi
Website: www.oriflame.co.in

My self Roopam Khandelwal. I am consultant in Oriflame company. I lost my prepaid pkt.i will order some product 6jan 2017 around 7000. I compain regarding the matter from 13 jan 2017. When i will call any staff of company told me next day definetly u receive ur pkt. Suddenly 24 jan when i again call in company one men of company told me mam u received ur pkt, i said no i can't. then he want take some time. i say ok. after 2 days i will again...
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D
deepikabist
from Gurgaon, Haryana
Jan 31, 2017
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Lip balm/lips get burnt types

Address: New Delhi, Delhi, 110075
Website: cosmetics

I am using oriflame love nature lip balm strawberry
I was using it and then I experienced a burnt sensation on my lips. First I thought it is because of one of my old lipstick. and because of lips getting in worst condition I stopped applying any cosmetic. but later when I again started using this lip balm I got sure about its harm to my lips.
I want to get this tested and return back my payment as the product has given me harm...
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P
Priyankavinit
from Kashipur, Uttarakhand
Dec 17, 2016
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I am complaint about the way of operation in India done by delhi service centre

Address: New Delhi, Delhi, 248001
Website: Oriflame.co.in

Dear Madam
I am Priyanka Vineet Gupta 6889439, I have not received my discount amount for the month of July. Many times we received the wrong product or the product not received by me or by my downline. We got the wrong information from the customer care. My downline have not received the claim amount. Their are so many complaints which are not resolved. Even the mails not responded by them.
These things are impacting the report...
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S
Sarita Machado
from Pune, Maharashtra
Nov 29, 2016
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Unethical Behavious

Address: Mumbai City, Maharashtra, 400070
Website: pk-eshop.oriflame.com/eShop/Login.aspx

I am writing this complain on behalf of someone who is not educated much.

A lady had ordered products on 16th Nov'16.The delivery (done by Aramex)went back with a reason that the address was incorrect/insufficient.There was no intimation that the goods have gone back to the shipper.

After placing another order, there is just an invoice copy received on my mail(Since I provided my email address). There is nothing...
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N
nitinbent
from New Delhi, Delhi
Sep 28, 2016
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Order no. 401617084866

Address: Ghaziabad, Uttar Pradesh, 201016
Website: in.oriflame.com

Hi,

My new order order number[protected] and my consultant no: 7066653 i got shipped message 27th sep 2016 mentioned amount 0 as i paid all
Amount with my credit card. Now elegant courier guy came today name :
Sonu singh mobile no : [protected]. He misbehave for order delivery and
Asking extra amount rs.500 to deliver the order. He did not give me any
Order today while i paid whole amount as per...
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R
Richa Akar
from Indore, Madhya Pradesh
Sep 8, 2016
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Not receive d check on time.

Address: Jaipur, Rajasthan, 303303

Respected sir,
I Richa Akar has not receive d check on time.
The problem is check was isssued on 4/6/16 it was for 3mnths validity.nd amt was 1391/- nd I hv receive d check today morning that is on8/9/16 as check was bounce becoz d date has been gone. Their was no issue of my address either my email I'd nor my mobile so y couldn't receive me by courrier ?? I want d reply sir if v ask for an order by courrier how couldv hv receive...
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R
Rishikesh Amit
from Delhi, Delhi
Jun 16, 2016
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Shortage in the number products received even after complete payment.

Address: 110077
Website: in.oriflame.com

I had ordered few products from Oriflame India few days back. I did a complete payment online but when the package arrived, 2 items were missing in it. I complained immediately to their service center. They promised to revert back with in 2 days. There was no response for 1 week. After calling again they tell me that they have dispatched all the items and they have record of the weights. I asked them the weight. The weight dispatched was...
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S
Shantamagarwal
from Mumbai, Maharashtra
Jun 3, 2016
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No refund for failed transaction

Address: New Delhi, Delhi, 244221

Hello Team,

I raised complaint for one of the failed transaction done on 18th of May till now I don't receive my money and oriflame are issue some rubish latter which was rejected by the bank many times.

Nothing has been done so far from oriflame customer care.

It is so bad so see such a big organization does customer care service to its Member in bad way. If i don't my money back then i was...
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R
Romabhatt
from Jammu, Jammu and Kashmir
Mar 23, 2016
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Missing order and no customer support

Address: Pithoragarh, Uttarakhand, 262501
Website: Oriflame.com

Dear Sir/ Madam,
I ordered an order of around rs 4000 from oriflame on 6/3/2016 . As promised the delivery to be within 10 days i am still waiting for its delivery.They dont attach "tracking order" option. I followed the last chain and called people but they are not recieving the calls . Even i am unaware of the courier company.Even my mails are not answered.kindly help me to recieve my order soon. Or please process my refund. Important...
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R
Reva Agarwal
from Noida, Uttar Pradesh
Mar 18, 2016
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Worst products

I bought oriflame eye cream-optimals in july'14 but i cud not used it for a time being and kept it like this only. After some time when i opened it then it was like glue and i was not able to even apply it.According to the company(Oriflame) it is best before 03/ 2017 as well it start smelling so worst. If company wants then i can post the pictures as well to show that in what situation that cream is(Sticky and foul smell).After this...
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