[Resolved]  Indane.co.in — SUB: Non Delivery of refill cylinder (LPG-Gas) against Book Order No 14800

15th September’2013

To,
The Online Grievance Cell
Indane LPG-Gas
http://webapp.indianoil.co.in/paribhavam/
http://indane.co.in/


Dear Sir,
SUB: Non Delivery of refill cylinder (LPG-Gas) against Book Order No 14800


On[protected], I have booked for to get the refill cylinder (LPG-Gas) vide booking Order No: 14800. After booking, I was approached to the distributor’s office in several times at that time and they replied the refill cylinder (LPG-Gas) was out of stock. So I was waited till arrive the stock at his office/ go down.
In the Mean time, the Delivery man / or his Distributor Office has manipulated or sold to any other on[protected] vide Cash Memo No: 15143.
Hence, I do here by complaint to the esteem authority of the Grievance Cell that I could not get the refill cylinder (LPG-Gas) against my Book Order No: 14800 but how it can be possible to “Delivered” on[protected] which is mentioned in status column of Online Refill Booking History.

The “Delivered” item may be remove/ or cancel from Online Refill Booking History at an earliest possible. And take necessary action against the Delivery man / or his Distributor Office to stop the manipulation and make “Good & Prompt Service” to the Indane Customers always.

Mr. Sriranjan Pattanaik
Consumer Number: BI - 34903





BERHAMPUR INDANE SERVICE, BERHAMPUR Consumer Number: 34903
Consumer Status: Active
Refills supplied from 01/04/2013 to 13/9/2013


Order No. Order Date Cash Memo
No. Cash Memo Date Delivery Date No. of Cylinders Actual Subsidy Transferred to Bank Notional Subsidy Date Transferred Status
14800 25.05.2013 15143 25.05.2013 [protected] 1 0.00 450 - -

Advance Subsidy Details
Order No. Order Date Cash Memo No. Cash Memo Date Delivery Date No. of Cylinders Advance Amount Date Transferred Status




Booking History (http://indane.co.in/order_history.php)

Refill Booking History Hotplate Booking History Rejected Refill Booking(s)

S. No. Reference No. Order No Order Date Delivery Date Status .
01 0 [protected] [protected] - In Process .
02 0 14800 [protected] [protected] Delivered .
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Aug 14, 2020
Complaint marked as Resolved 
 
3 Comments

Comments

Date: 18.12.2013
To,
The Online Grievance Cell
Indane LPG-Gas

Dear Sir,
SUB: Non Delivery of refill cylinder (LPG-Gas) against Book Order No 756957


On 03.12.2013, I have booked for to get the refill cylinder (LPG-Gas) vide booking Order No: 756957. After booking, I received an SMS on 14.12.2013 informing that cash memo No. [protected] has been generated and cylinder shall be delivered shortly. But on 16.12.2013 I got another SMS informing that the above cash memo has been cancelled. After getting the SMS on 16.12.2013 I tried to contact the Distributor over telephone to know the correct position but both the numbers are not working. It is funny that despite having two numbers, the distributor could not be contacted. It is apprehended that the cylinder against the cash memo might have been sold or manipulated to any other.

Hence, I do hereby complaint to the esteem authority of the Grievance Cell that I did not get the refill cylinder (LPG-Gas) against my Book Order No. 756957. Pl take necessary action either against the Delivery man / or his Distributor Office to stop the manipulation and make “Good & Prompt Service” to the Indane Customers always.

Mr. Tushar Kanti Dutta
Consumer Number: 201614
hi sir & madam i a m PRAKASH.B my cunsumber no :CX3431099 my dustributers name :K F C S LTD
( hebbal )

SUB :SUBSIDY NOT COM IN MY ACCOUNT JANUARY 04/01/2014 1267/- :SUBSIDY GIVEN : 435/- ONLY BALANCE 396/-
FEBRUARY 13/02/2014 1162/- :SUBSIDY GIVEN :


PLEASE SEND MY SUBSIDY MY BANK ACCOUNT TRANCEFOR MOBILE NO :[protected]

Date: 26.02.2014
To,
The Online Grievance Cell
Indane LPG-Gas

Dear Sir,
SUB: Non Delivery of refill cylinder (LPG-Gas) against Book Order No 205840 On 31.01.2014, I have booked to get the refill cylinder (LPG-Gas) vide booking Order No: 205840. After booking, I received an SMS on 09.02.2014 informing that cash memo No. [protected] has been generated and cylinder shall be delivered shortly. But on 11.02.2014 I got another SMS informing that the above cash memo has been cancelled. Again i had received another message on[protected] cash memo [protected] generated cylinder shall be delivered shortly . And surprisingly i had received another SMS message on[protected] that cylinder delivered against cash memo [protected].
After getting the SMS I tried to contact the Distributor over telephone but till today we did not get the cylinder.

Hence, I do hereby complaint to the esteem authority of the Grievance Cell that I did not get the refill cylinder (LPG-Gas) against my Book
Order No. 205840. Pl take necessary action either against the Delivery man / or his Distributor Office to stop the manipulation and make “Good & Prompt Service” to the Indane Customers always.

Regards
Mr. S. B. V. Ramprasad.[protected]
Consumer Number: CX2386756

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