| Address: Jalandhar, Punjab |
I had bought a sleepwell zenith mattress from Mansaram Mahajan furnishing Store, Nakodar Road, Jalandhar City (PUNJAB) on 04 Jan 2011 for which I paid Rs. 15000/- (Ruppees Fifteen Thousand Only) by cash vide retail invoice No. 85663.
I was assured that the mattress was of a very high quality and had a manufacturer's guaranty of 7 years. After about 1 year o[censored]se the mattress started to sag down over both sides of the single piece double bed. On repeated complaints vendor at Mansaram Mahajan stores kept assuring me of replacement of the mattress and kept giving me deadlines to this effect, but to no vail.
I has caused me immense amount of pain and trouble, both emotional and physical. I seek for an urgent replacement of the mattress failing of which I will have no option left but to seek for the consumer court forum's intervention.
...Mr S B Pandey
Military Hospital
Jalandhar Cantt (PUNJAB)
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