[Resolved] OverCart — Asus Zenfone still undelivered

satpal303437

from Mumbai, Maharashtra

Jun 7, 2017

Address: Amritsar, Punjab, 143001

Website: overcart

I have made payment for asus zenfone, amounting rs 6799 with payment id-pay_7wp3gmjw1ixugs, through the payment gateway razor pay and they have also confirmed the payment on 30th may but till date i have not received any intimation from overcart regarding the delivery of product. Moreover when i want contact the customer care no one is responding from last 2 days. I am very disappointed with this kind of service and it seems like overcart has done fraud with me. I once again appeal to them to deliver my product else refund my money immediately. I am also attaching email screen shots and successful payment message for making more transparent.

M. No. 91-[protected]

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Jul 11, 2017

Complaint marked as Resolved

OverCart customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2017

OverCart Customer Care's response Hello Satpal, as per our discussion. Your order has been dispatched from our end via Ecom Express against the tracking number[protected]. Please be assured that it will be delivered to you shortly.