[Resolved] OverCart — no confirmation email/order no.

Gundubogula Mahesh Kumar

from Chirala, Andhra Pradesh

Oct 3, 2017

Address: Gurgaon, Haryana

Website: Overcart.com

Hi, my name is g mahesh kumar, on 29th sep 2017 i purchased google nexus 5 using my debit card from overcart.com, i got e-mail from razorpay saying that the transaction is successful on the very same day and my payment id is pay_8jav3uuf0otzrg, but afterwards i did not get confirmation mail/order number from overcart, i tried calling customer care several times without any kind of response, i ask the overcart team to please look in to the issue and do the needful

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Nov 4, 2017

Complaint marked as Resolved

OverCart customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2017

OverCart Customer Care's response Hi Mr. Kumar,

Please accept our apologies for any inconvenience caused to you.

We would like to inform you that your order is being processed at the moment.

Please be assured that we will try our best to get it dispatched and delivered to you at the earliest.

Regards,
Overcart.com