[Resolved] OverCart — Received wrong damage and old product

mritunjayjha14

from Patna, Bihar

Apr 27, 2017

Address: Begusarai, Bihar, 851101

Website: Www.overcart.com

Dear all
I mritunjay kumar, i have ordered moto g 8 gb, ordered
Order #bst[protected]!
I have received wrong product, i got wrong, damage, old product today!
I was trying to return the item but i was failed!
You gave me wrong product i was paid for that product but you give me another wrong product!
So,
I request you to please return the item and refund for the same!
Otherwise i will go through legal!
I will complaint on consumer court against your team!
I will not purchase any product to you and advise people to do not purchase anything from overcart!
Kindly return the item and refund for the same!
Please find the attachment!!
Thanking you!
Mritunjay kumar
[protected]

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May 30, 2017

Complaint marked as Resolved

OverCart customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2017

OverCart Customer Care's response Hello Mrityunjay. Apologies for the inconvenience caused. As per our discussion over the phone, we have already initiated your pick up for your order. Please be assured that we will notify you once we have a confirmation from the team for the reverse pick up.

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Comments

Atharva Chandratre

from Yavatmal, Maharashtra

Apr 28, 2017

Respected Sir, I Atharva Chandratre from goa had placed an order with tracking number[protected] and SKU ACR45322 of RS.599. I want to cancel there order as I have to urgently leave the city due to personal reasons. I ordered this product on 20th April 2017, but will not be able to receive it. Please cancel the order as soon as possible.