[Resolved]  Parimatch India — My winnings never showed up on my balance.

I would like to share my impression about cooperation with Parimatch Casino. I am quite an experienced player who has worked with a lot of casinos: from the most famous to small casinos. Recently, I had a Parimatch problem that they were never able to resolve. I won 20, 000 rupees by placing a bet on Mumbai Indians to win. I won. But my winnings never showed up on my balance. Talking to the support has not helped, they tell me that my bet is not shown in their system and that they are ready to refund me my money that I spent on the bet. But I want to get the amount of my winnings, not the money I spent on the bet!
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Apr 1, 2024
Complaint marked as Resolved 
As it turned out, the support staff read all the reviews posted on this site. It took half an hour, but after a long communication the support agent decided to credit the money for the winning bet to my balance.
 
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