Parimatch India — Payment has done to Parimatch but not yet credited on my wallet

I have already done 30 mail to parimatch from 28/04/23 but till my 2000 money has not been settled in Parimatch wallet. It is very harassing to me. My money has been deducted from my account to parimatch account. I have already given all my payment details to their customer support team, but till now no money has been credited to my account.
[protected] UTR No.
28April 2023, 09.34 PM