Parimatch India — Withdrawal amount not received

Address: Kolkata

Almost 21 days passed but I didn't receive my 15000 rupees ammount which I was withdrawn on 23/03/2023 today is 14/04/2023 and now parimatch team told me that they paid my ammount on 23/03/2023 and give me a transection I'd but I share my Bank statement with parimatch and there Clearly shown that no single payment of 15000 rs was received by me with that particular transaction I'd.But they are not ready to help me.In that only one option available that which person made this transaction I'd he will file complaint against this.than I get my fund.