I had made a withdrawal of Rs16577 on 10th of April. I have emailed parimatch customer care for several times then one final day they have given one reference number to check with bank people.Then bank bank people asked me following details.
1. Last 4 digits of your Account, Debit card Or Credit card used for making transaction.
2. Transaction Date and Amount.
3. Date and Amount refunded by the Merchant.
4. Mode of refund (NEFT/IMPS/UPI etc.) used by the Merchant.
5. Refund reference number and invoice number, if any available, sending sender bank details
6. Merchant confirmation mentioning account details to which refund was processed.
After I mailed parimatch people to send these details they are not responding.
What shall I do .
Are these people cheating us .
Parimatch user ID: [protected]
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