Park+ — Awaiting Refund or Voucher

I've been trying to reach out to Park+ for a refund of the voucher I bought from their App for which I see no response whatsoever. They have kept a chatter box which does not do anything thing great to resolve issues.

After opening a support case I have been awaiting a proper response but there is no response.

Park+ order id 39734651
Amount Paid: Rs. 2412
refund received: Rs. 492

request your help here
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