Passport Office Dehradun — officer talking rudely

Dialed this number [protected], today morning 10:19 am, 7 february 2020. The person who is responsible for attending calls to this number is very rude and did not even listen to the problem of me related to the passport query. He didnt even allowed me to speak. The way he was talking was really uneducated. How these kind of people even get work to work here. I have the call recording of his way of talking. If he did not want to listen to the public problem related to passport only, then for what he is sitting there

I request kindly to the dehradun rpo administrative officer to make him understand how to talk to the people and make him understand his duty responsibly & fully.