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Patna Gifts Complaints & Reviews

www.patnagifts.com
1.3
Updated: Mar 13, 2018
Complaints 13
Resolved
3
Unresolved
10
So far, so good. Patna Gifts is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Patna Gifts will keep up the work and continue to help more customers with their concerns even better 🤝
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Recently resolved complaints

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Resolved
Undelivered-ben 10 36 pecs colour set
Resolved
Misleading service as the rakhi was not delivered on promised delivery date
Resolved
Non delivery and poor customer service

Most useful reviews

0
Poor and Pathetic Service
0
about refunding money
0
non-delivery of dry fruits

Patna Gifts reviews & complaints(13)

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A
Ammar EKRAM
from Delhi, Delhi
Mar 13, 2018
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not refunded my money yet

First they took the order of midnight delivery and they did not deliver. When i called them next day about the order. They cancelled my order on 9feb 2018, and they told me that your money of rupees 1409 will be refunded to me within 7-10 working days but one month over, still they didn't refund my money yet. And when i called them first they told me everytime that ur money will be refunded within 2days more but not yet refunded. And now...
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A
Ammar EKRAM
from Delhi, Delhi
Jan 20, 2018
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about refunding money

Address: Kolkata, West Bengal, 700045
Website: Patna gifts.com

First, they took the order of same day and when i called them that my order hasn't yet deliver, first they didn't respond me and when i call them again and again, a person picked the phone and told me that we forget about you to told that ur order can't be deliver today, because you have ordered chocolate item and it will take two days time to deliver then they cancel my order and told me that ur amount will be refunded within three working...
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M
Minakshik33
from New Delhi, Delhi
Nov 13, 2017
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non-delivery of dry fruits

Address: Patna, Bihar
Website: www.patnagifts.com

Ordered dry fruits from www.patnagifts.com on occasion of marriage anniversary. Tracking id:04618025b7ac2dcf5c87942deb5bbcb1, dry fruit was ordered on 11/05/2016. It was to be delivered on 13/05/2016 but it is not delivered till date.
I have called the helpdesk team several times. Everytime they told that it will be delivered in 1week but no action was taken and it is not delivered till date. This was surprise gift for parents. br...
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M
Manoj Konwar
from Ahmedabad, Gujarat
Aug 10, 2017
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rakhi and sweet

Address: Kolkata, West Bengal, 700045
Website: Patnagifts.com

I have purchased online rakhi gift online from patna gift on 06/08/2017 and was suppose to deliver on 06/08/2017. But till date its has not been delivered and no provided does not response.its a online fraud in the name of gift.since all the family waited for the gift and spoiled the special occasion, such kind of online company should banned in india with no customer care, no refund policy with any guarantee.

Order
...
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C
ct_nitesh
from Jaipur, Rajasthan
Nov 22, 2016
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Product not delivered

Address: Kolkata, West Bengal, 700045
Website: www.patnagifts.com

I ordered Dry Fruits pack on 9th September 2016 which was supposed to be deliver on the same date, but due to their irresponsible behavior the product is not yet delivered. And despite of asking several times either to deliver the product or refund the money, they have not have done either of them. So after no result now I request you to please resolve the problem.

My order id is: d65142ce7998072ef2236e9452893be6...
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001sandeep
Nov 14, 2016
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Fake information

Dear team,

Please be informed that i place two orders on 29th october 2016 and my order was not delivered at all hence i am not at all happy with the services

Which you promised on your site (Same day delivery)

Request you to cancel the order and refund the amount for both the orders.

tracking id:92f17095a8a05c77707ed8c835081a71

tracking id:ddf38958291e5e31c[protected]f6d842br...
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V
Vikash kumar1981
from Noida, Uttar Pradesh
Jul 14, 2016
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Resolved

Undelivered-ben 10 36 pecs colour set

Address: Kolkata, West Bengal
Website: www.patnagifts.com

Patna gifts on line:- ben10 36 pecs colour set-not yet delivered

I have ordered a ben10 36 pecs colour set on apr4, 2016. but the consignment has not yet delivered at the destination.

Consignment detail: —
Product — ben10 36 pecs colour set
Value - 598 rs/-
Quantity-1
Trackingid: e5d5fb0df70ebf08306e1403b505674c
Order date: 04/04/2016
Delivery date: not yet deliveredbr...
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S
Sanjeebkj
from Bengaluru, Karnataka
Jun 16, 2016
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Undelivered robot toy

Address: Kolkata, West Bengal, 201010

I booked online cake, greetings card n robot toy to patna. But delivered only cake. The details are as belows: customer care:+ 91-[protected]. Customer care email id:[protected]@patnagifts.com. Repeatedly called but no response. Atlast on 25th may the person gave me a head office number[protected] but no response and they talked very arogantly. Now it is 34 days but no response. Sent many mails with reminder but no response....
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H
HelpNisha
from Gurgaon, Haryana
May 22, 2016
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Cake order not delivered

Address: Patna, Bihar, 800001

Hi. I had ordered a cake on mother's day on 8th may, 2016 from this site http://patnagifts.com/. The order id is 6fd8e7bcd71cf2f18975bef09ff1e4ad.
We never received a cake the status still shows in pending status. The customer care no is [protected]. They never receive the call. Kindly take serious actions on it. I did an online transaction of 1025/-...
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N
nikhil_12345
Oct 14, 2015
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Chocolate bouquet (order no: 15e2dc148fcef05e02c3cfefa1f169ee‏)

Address: Patna, Bihar, 800001
Website: patnagifts.com

Hi, i have ordered one chocolate bouquet on 13th as a midnight delivery (that cost extra 300 rs) still on the next end of the day it was not delivered. their customer care doesn't talk to you properly, they don't care about your issues. i had several call with them every time they said it will be delivered in 1 hr(that didn't happened). they refused to give refund(as expected from a cheater like them) 1500 rs doesnt matter...
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S
Smriti Raj
from Pune, Maharashtra
Aug 28, 2015
Resolved
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Resolved

Misleading service as the rakhi was not delivered on promised delivery date

Address: Patna, Bihar

I had ordered for a cake and rakhi to be delivered on patnagifts.com, which is an e- commerce site providing delivery of the gifts in bihar and jharkhand. The delivery date on the invoice which I have is 28/08/2015 but only one product was delivered on 28th. they are now saying that the delivery of rakhi will happen on 31/08/15 1. raksha bandhan being on 29th, the late delivery is going to make the purpose meaningless. 2. they are not...
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A
arvind2506
Aug 25, 2015
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Non delivery and poor customer service

Address: Patna, Bihar

My gift was supposed to delivered on 23rd August. One in patna and other in Khagaul, danapur. they have charged 150 INR from me too for the delivery to khagaul which was ok. i am surprised that it is still not delivered. on the top of it, the customer care says that it it is delivered where as the same has not been done. I am from new jersey USA and want to apprise all my friends here not to use their service. I will take this issue...
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N
Niraj Kumar Prasad
from Delhi, Delhi
Jun 5, 2015
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Poor and Pathetic Service

Address: Kolkata, West Bengal

I ordered a cake to be delivered to Patna City on 3rd June for 5th June 2015. The person from company kept on assuring it will be delivered by 5 PM, then 6 PM, then 7 PM and finally confirmed 8 PM as the website says delivery can happen till 8 PM. Till 8 PM cake was not delivered and when I started calling him on his number he did not pick up the call from any number. Name : Arindam Chaudhary Phone : [protected] Company Patna Gifts Website...
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