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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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9%
Complaints
20043
Pending
0
Resolved
1743
+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
Such complaint can not be process legally by anyone, as no attached documents, herein:-
1. No name of the passengre / customer,
2. No address, no contact information
3. No payment document
4. No text of the primary 1st complaint
5. " help do the needful" are indefinite terms, so useless.
In general view, if you have not got the refund or the requested compensation in 10 days days fololwing the notivce of the cancelattion or following the passenger legally binding complaint, the passenger has 2 choices:
1. To forget about any refund or the compensation in order to save the nerve system
or
2. To collect at least[protected] ruppes (anually) for the payment of the legal services of the lawyer or of the legal professional and the government fees.
The legal professional can explain, what the customer is entitled to in a particular situation, based on all documents in his possesion.
The legal professional can submit the legally binding complaint to the correct authority or to the distrcit court of the state, where the passenger is residing, in order to get judgemnt (award) in the favor of the passenger.
sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd
for request with documents email
e--mail aryan(at)vivaldi.net