Paytm Mobile Solutions — paytm fastag not activated - customer service is worst

Address: Bangalore, 560091

I have bought paytm fastag on december 2019
The fastag is not active till now as on today jan 12
Customer service people are worst and they don't have knowledge on how to work on the request
Daily i am reaching out to customer service each and every time i am listening to new process, no one knows the right process
I have raised multiple request on this and escalated many times
I am not able to cancel the fastag also as it is not active they tell once it is active only we can cancel it
This is very big money scam that paytm is doing it in the name of fastag
They charge 500 rs for 100rs fastag in that 250 they tell as security deposit and they tell will return back once the service is cancelled and the customer s have to maintain 150 rs in paytm wallet,
With this from each customer they are having 400rs deposited in their account all the time which comes to crores of money which is a huge scam from paytm in the form of fastag.
Request you to kindly take siever action against paytm in doing this.
They are looting the customers.
I am reachable on the below number
[protected]