Paytm — Need Replacement / return of defective item received.

Address: Mumbai City, Maharashtra

Dear Mam/Sir, I am very disappointed with my experience with paytm.com. This is my first purchase on paytm.com. I purchased this product on 23-Mar-2015 and delivery on[protected] Cognetix Walden CX811E Over-the-ear : 1. Microphone not working 2. Right side ear phone sound is low Please find the details which I reported to paytm.com at [protected]@paytm.com on Mar 26 2015 and Mar 28, 2015, My ticket numbers are[protected] and[protected] also[protected] however no response is received against this. Looking forward for favourable reply from you accepting my return/replacement of the defective product (Cognetix Walden CX811E Over-the-ear) as mentioned in your return policy while purchasing the item and refund the money accordingly. Yours faithfully, Sachin Ganathe
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20043
    Pending
    0
    Resolved
    1743
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR