Paytm Postpaid — Refund

Address: 4/149 Eswaran Koil Street Okkiyam Thuraipakkam, Nehru Nagar, Oggiyamduraipakkam, Tamil Nadu, India
Website: Paytm App

Am using the Paytm app. Recently I have activated my Paytm postpaid account they gave a 12k credit limit. By mistake, I have placed the request for 5k for google play instead of google pay. Suddenly I noticed and realized my mistake in the meanwhile I have received the voucher code of 5k but still, I didn't use that. I have contacted several times to customer service to cancel the code and refund the amount to Paytm postpaid account. But there is no proper reply. Kindly help me.
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my paytm postpaid bill already paid but show active amount my credit score history my mobile no [protected]

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    4/149 Eswaran Koil Street Okkiyam Thuraipakkam, Nehru Nagar, Oggiyamduraipakkam, Tamil Nadu, India
    India
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