Paytm Postpaid
1
Submit a Complaint
41
COMPLAINTS

Paytm Postpaid Complaints & Reviews

Hi,

I am Praveen, I recently paid my due balance but that agent was not cleared my due balance and he can't lift my phone.i want raise to complaint.can you please solve my problem....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kavya km
from Bengaluru, Karnataka
Jan 24, 2024
Report
Copy

About excess amount

Actually in my post paid wallet 1000 rs they
And i paid 1300 after the due date means I tried same day but it's not taking next day morning I paid 1300 they gave waiver also for that but the thing is I am unable to use postpaid where ever I scanned it's not taking I have raise the request to customer care also they told that there is no post paid team u need raise the request to paytm app there is no option for raise the request and...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abdur Rahman Laskar
Dec 4, 2023
Resolved
Report
Copy
Resolved

Payment done but pending not waive off

I am abdur Rahman Laskar
Paytm postpaid account number PYTMPPABFL[protected]

Dear sir/mam
Earlier i was paying all the dues on time but from past few months i am unable to pay
Because of family (devorce) problem

Now i want to pay i have request them to waive off the penalty amount

I got an email and chat reply from Paytm and Aditya birla finance that if i pay INR 8200 then the...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nkmajeed
from Chennai, Tamil Nadu
Sep 20, 2023
Report
Copy

Without My approval Transaction done itself

I'm not done in paytm last 2 purchase or transaction but in paytm showed below amount im done that like
Transaction - 1 (INR 9897.97)
Transaction -2 (INR 3780)

I raised this complaint on paytm customercare and cybercrime website

i want resolve this issue im not pay this amount to paytm postpaid

paytm complaint ticket number : [protected]
Cybercrime Acknowlege number : [protected]br...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rameshitkits
Sep 8, 2023
Report
Copy

No option for account closure

PAYTM POSTPAID is not providing option for closure of account.

They are charging too much for delayed payments. So i want to deactivate the postpaid account, but the company is not providing proper options.

There is no proper customer care number, for any postpaid related queries on call, they are sending SMS link which is redirecting to PAYTM App help&Support section.
This help&Support is very work one,...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
O
Op ja
Aug 8, 2023
Report
Copy

Overcharge

Website: paytm postpaid

I have used inr250 but they charge inr600 the next month and i didnt know what to do they didnt send me any updates regarding it and after 3 months the outstanding bill is 1999 and before i could do anything it was inr2229 the next month i would like to pay only the 250 + the 45 for the late fee as per the guideliens ....
Helpful
Found this helpful?
Write a comment
Report
Copy
O
Op ja
Aug 8, 2023
Report
Copy

Delayed payment

I have used 245 rupess and I forgot pay now the outstanding bill Is 2229 rupees...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj@1360
from Ghaziabad, Uttar Pradesh
Jun 19, 2023
Report
Copy

Do not update their record

Address: Ghaziabad
Website: paytm.com

I had pay Rs. 3600/- on 22nd May after getting the mail from Mr Anikrt Vohra on 22nd May as
"Dear Customer,
Kindly find your Paytm Postpaid account outstanding details lended by Aditya Birla Finance Ltd.
The total outstanding is Rs6441.53/- and We have agreed upon the payment of Rs3600/-, Rest amount will be waived off.
Please note this offer is valid for today only so kindly make payment today itself. Non payment...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Hassan@Hassan
Jun 15, 2023
Resolved
Report
Copy
Resolved

Dues amount not clear after completed the payment

Address: Noida UP

Hi,

I got a call from paytm recovery team [protected], they told me sir your total postpaid bill is 13463 due. I[censored] pay 5500 postpaid bill amount then I will close ur loan and activate ur postpaid again. So, I went in app and pay 5500 postpaid amount through paytm app. After payment my account is not close and shown amount 7963 yet to pay. I request please take strict action in this type of collection agent. I take a money...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shanker0926
Apr 11, 2023
Report
Copy

About overcharging

Address: Rohtak
Website: Paytm

Sir i discuss with companies advocate Mrs. Varsha Singh and senior officer Lending head Mr. Ravinder Kumar they told me to pay Rs. 10500 and rest amount they told to waive off but now companies recovery agents force me to pay I received an email regarding this kindly order them to update my accounts...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Gopalkumar49
from Delhi, Delhi
Apr 6, 2023
Apr 6, 2023
This thread was updated on Apr 6, 2023
Resolved
Report
Copy
Resolved

300000 Loan Amount Not Received

Address: New Delhi, Delhi

Hello Team,

This is to intimate you that I have applied for Personal Loan through Paytm Postpaid and my KYC and all the formalities was completed by paytm and after succesful completion I received a mail from Aditya Birla Finance Limited abount my loan Tanure of 30 months details but I still have not received amount of 2, 84, 070 INR when I reached out to paytm redressal team they mentioned that the amount has already been...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sonal nenawa
Apr 4, 2023
Report
Copy

Every month automatically amount deducted

Website: Paytm postpaid

Every month while scanning Paytm scanner they deducted amount automatically and then do not close postpaid account by saying that you have used account while I paid same amount at same time. And charged wrong convenience fees for the payment of 106 the charged 104 amount of convenience fees while I paid 106 on same day which is automatically deducted I was not want to pay through postpaid....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
1
1811krish
from Alipur, Delhi
Mar 9, 2023
Report
Copy

My Paytm postpaid account blocked

I delayed my January payment due to some personal problems, but after that 8 cleared all dues with penalty without any obsession, after that my limit increased.i used my February balance and on billing of march 1, they jst blocked my account without any reason. I pay all my bill before 7. Tell me how can i unblock my account....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitin Thavkar
from Daund, Maharashtra
Mar 6, 2023
Report
Copy

Regarding Pytm Postpaid Payment Issue.

Address: One97 Communications Ltd, IV Floor, Enterprise Centre, Domestic Airport, Vile Parle East, Mumbai - 400 099 Customer Care: 0120-38883888
Website: paytm.com

Dear Sir,
सर, मेंने paytm पोस्टपेड से 8000 का लोण लिया था. वह लोण मेंने थोडा थोडा करके चुकाया है. मुझे आपके पोस्टपेड रिकव्हरी डिपार्टमेंट से कॉल आ रहे थे तो जिस रिकव्हरी एजन्ट ने मुझे...
Helpful
Found this helpful?
Write a comment
Report
Copy
Hii...my name is hardev...my complaint is against Paytm postpaid...i activated paytmpostpaid and use it...but then i pay my bill of 368 rupees...After that i didnt use single rupees of paytm postpaid and suddenly one day i recieved call from them and they said u jsed 300 ruppees and now you have to pay ...after that they including penalty charges for every month and now i have to pay around 710rs ..

I have Proof that i never...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
drsachindwivedi@gmail.com
from Indore, Madhya Pradesh
Feb 8, 2023
Report
Copy

Not deactivate account

My paytm registered no is [protected].i took paytm postpaid facility with them but due to some problem I want to deactivate the service but they are not responding at all .all dues are clear .pls provide me NOC for the same....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Neeraj@#₹95
from Vapi, Gujarat
Jan 27, 2023
Resolved
Report
Copy
Resolved

Paytm postpaid payment not clear

Address: Vapi gujrat gunjan
Website: 9559016169

Sir good morning
Sir mene pura paisa jama kar diya tha weiver kara ke weiver kiya nhi phone bhi nhi kiya ab penalty badate ja rhe hai me kya karu itne paise kab tak bharte rahenge...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Praveen Reddy M
Jan 16, 2023
Report
Copy

RE: Over charged on the statement

Website: paytm

I have a paytm postpaid account of 60000 and I had a excess balance above 60k due to over payment, now again it is showing 14k bill payment, I have hardly used any balance, and on 3rd itself I cleared bill Bal 576 and now again it is showing 14k as bill payment to be made. Previous month my acc was showing excess amount in paytm postpaid acc also

this is paytm postpaid acc no PYTMPPABFL[protected]

I raised...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
manisha pahwa
from Gurugram, Haryana
Dec 16, 2022
Report
Copy

Amount not refunded

899 amount refunded on 15th nov by magicbricks, but paytm is not providing any info about refund. Refund id also shared with paytm care.. This is harrassing me mentally...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonia_904
from Khaniyadhana, Madhya Pradesh
Nov 11, 2022
Report
Copy

Finacial fraud

Website: Full2sms.in

In my Paytm postpaid account 3952 rs deduct without my consult...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
prabhat kumar bajpai
from New Delhi, Delhi
Nov 1, 2022
Report
Copy

Extra late fees

Myself prabhat Kumar Bajpai a Paytm user by number [protected].
I used 1000 rupees by postpaid account but after this my sim has lost that's why a additional 2100 late fees is charged against me. Please waive off this extra amount so I can pay off my remaining amount....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shiva kakkar
Sep 3, 2022
Report
Copy

False charges

I have paid rs 1334 amount in the month of june for paytm postpaid but it is realized by them on 28 August by paytm, which results to wrong late charges of apprx rs 1220 of 2 months ( july, august ) of the amount which i already paid. Due to this I'm unable to pay the balance amount of rs 895

I request to waive off these charges so that I can pay my balance amount of rs 900.

Please update it on my paytm account...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Out of curiosity, I activated my paytm postpaid feature. While making payments, it deducted from postpaid despite balance in my paytm bank and wallet. It was my mistake, I should have seen the option. But when you are in haste, you just simply click. Then after a month I was asked to make the postpaid payment which I used accidentally. I requested paytm customer care to deactivate my postpaid service. They assured me that it can be done only...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumod Menon
Aug 2, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
Report
Copy

Totalling errors

The recent postpaid bill generated had an error in spent vs. billed.
Couldn't reach the right team through app or phone call even after many trials.
All automated responses are with very few options and one sided.
Resolution of problem doesn't seem to happen.
Feel very unhappy with this kind of team and response....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
D
DeePMasS
Jul 10, 2022
Report
Copy

Charging late fee by failing payment

Customers should stay away from this cheeky platform. They fail the payment if done within due date in order to charge late fee. I had to pay 560 Rs for making the payment the very next day as my payment earlier got failed magically by paytm folks....
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
V
Veni Thakur
Jul 7, 2022
Report
Copy

Fraud

Address: F-38 noida

Agents continually called and harassed me with multiple calls and abused hence I paid the full and final money and now now one reverting as my account is yet not cleared.....
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy
V
Veni Thakur
Jul 7, 2022
Report
Copy

Customer agent did a fraud with me

Address: F-38 Noida

I have harassed with multiple callings and abuses to pay and final amount and still now my full money is not added successfully..
they have charged 25k as full and final payment.. Now my account is not working neither any update from any of them.....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
dilipkurup
from Trivandrum, Kerala
Jul 3, 2022
Report
Copy

Not sending statements and charging late fees - fraud

Address: Paytm, one97, Noida

Your kind intervention is urgently invited in this matter. With great despondent and deep anguish, I am writing to you this mail.

I am uninterruptedly using the Paytm for last few years, based on that they have offered me a postpaid facility on 18th May 2022. I was using that credit facility and was making the repayment immediately on every transaction, except for the last 2 transactions on 3rd June & 6th June for Rs. 100 &...
Helpful
6 other people found this review helpful
6 found this helpful
Write a comment
Report
Copy
R
RAMANUJADASAR B
Jul 3, 2022
Report
Copy

I am complaint about my Paytm postpaid due.

I paid my Paytm postpaid bill on 31 may 2022, but the bill is not cleared yet. what is the reason?...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhu Singh Sankhala
Jul 2, 2022
Report
Copy

Contact paytm many time regarding over dur but not action by paytm

Hi my name madhu singh sankhala

In my CIBIL report, the postpaid bill for the month of April is showing overdue despite being paid which is not correct. I am having trouble taking loan, please correct it, I told your customer care 3 to 4 times but they did not care. Hope you will solve my problem as soon as.

Please fix it and resolve my issue as soon as . That affecting my civil score more then other .
Paytm...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Paytm Postpaid Recent Comments