Verified Support
Jul 11, 2019
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
Jul 13, 2019
Updated by viji_viji Hi,
I Know only my irctc transaction details without bank statement.i've mentioned my transaction details as below, I Could not share my bank details with you.
Transaction id:[protected],
Booking Date:10/jul/2019,
payment status: Amount Not received from bank,
Transaction Amount: 490.98 rs
Regards,
Vijay
Jul 15, 2019
Updated by viji_viji Dear team,
Your team will be very irresponsible, really I said
Verified Support
Jul 16, 2019
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
Jul 17, 2019
Updated by viji_viji Dear team
Don't forward, again and again, .i want to need a solution.
Regards
Vijay
Verified Support
Jul 18, 2019
PayUMoney Customer Care's response Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU
Jul 19, 2019
Updated by viji_viji Dear Team,
I did Booking Two Tickets Chennai central (mas) to (sa) Salem on 31/july/2019 while but the payment gateways said payment failed the reason is "Amount Not Received from the bank" but my account has been debited in 490.98 rupees. So kindly give to my amount to my account and grant my request.do the needful ur best support.
Train Name: Yercaud Express (22649)
Transaction id:[protected],
Transaction Date:10/jul/2019,
email id:[protected]@gmail.com
payment status: Amount Not received from the bank,
Transaction Amount: 490.98 rs
Card First 6 Digits: 607105
Card Last 4 Digits: 8624
Transaction Mode: Online(debit card)
Note: Please find the attachment for my bank statement from that day.
do your best support.
Regards,
Vijayakumar R.
Kindly look into the matter and shortout the problem .
Thanking You
Anup Mishra
mo. [protected]
Please note that this is a successful TXN via PayUmoney Payment Id - 259457764 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.
Regards,
Team PayU