PC Jewellers — Poor quality products

Address: Bangalore, Karnataka, 560011

Their diamond products are very poor.. I wore some of them and within a week the diamonds started falling off.

This is not the first time and they are not ready to accept their making/manufacturing defect rather during exchange/refund they deduct the cost of diamond. The product was never ever used roughly.
You go and raise a complaint and they will again take another couple of hours for their 'Head Office discussion' and give you a much lower price quote for exchange/refund...
Was this information helpful?
No (0)
Yes (0)
 
2 Comments

Comments

Same like sonal ji my rings stone start following within 24 hour after wearing ring
This is about my very bad experience with PCJ Ambedkar Road, Ghaziabad. Being their old & renowned customer since past 9 years, such kind of things I never expected from them.

Now I would say Please never ever visit stores of PC Jewellers as they are the biggest cheaters out there! They cheat you whenever you exchange any of your gold/diamond jewellery with them. They cheat on price, weight and quality!

In October, I visited PC Jewellers Ghaziabad for buying new gold bangles . I also exchanged old bangles weighing 34gms . After melting, they told that it is only 30gms . I told it is not possible that in melting 12-13% is lost but they were very rigid and said that this is due to dust particles . I was not convinced so I decided to re-check their godown where gold was melted and I noticed that a piece of 1.5gms was lying in the water . I informed the same to the management but they said it is due to negligence of the employee. But when we weighed again the same they said that previous one was 29.5gms . I showed him the slip issued for 30gms so then they told that a bit of gold might have vanished in the air ! LOL !
Further they also deducted 1% against what was being shown in caret machine.

Same happened again ! In the month of november when I exchanged gold of 20gms .AGAIN THE SAME HAPPENED !

I also exchanged my diamond tops purchased from them four years back but they gave me the value after 10% deduction of that original invoiced price for which they still haven't made the payment after many times of consistent reminders.They are making lame excuses and delaying the payment

Gratz! You might be the next

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Bangalore
    Karnataka
    India
    File a Complaint

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR