PC Jewellers — The lack of basic decency and the inefficiency of staff

Address: Pc jwellers ranchi

This complaint is regarding the inefficiency and the lack of baisc decency towards the customers. After making a purchase of Rs2000, and paying the amount via paytm, we were made to wait for more than 30 mins as they had some issue on their side. Even after showing the details of transaction made, we were asked wait a little more which turned out to be more than half an hr. We called for the 'manager' who dismissed the matter with a hands wave claiming that nothing could be done and all we had to do was wait. Not only were we disappointed by the lack of will to help the customers by the manager but were not treating in the way that is expected from a person at the post. The phone no of the manager is +[protected]. After waiting for more than half an hr we had to leave premises without the item of purchase or the money that had been credited from our account.