Claimed

Pepperfry Customer Care Contacts

2.7
Updated: Aug 20, 2024
Complaints
1624
Resolved
826
Unresolved
798
Complaints
Pepperfry
Customer Service Contacts

Pepperfry Phone Numbers

Toll free
1800 209 7379
138
132
Phone
+91 22 6157 6157
96
60

Pepperfry Website

Pepperfry Head Office Address

Office No 301, Kohinoor Complex, Kurla West
Mumbai
Mumbai City District
Maharashtra
India
400070

Pepperfry Social Media

Pepperfry Working Hours

Monday 09:00 am - 12:00 am
Tuesday 09:00 am - 12:00 am
Wednesday 09:00 am - 12:00 am
Tuesday 09:00 am - 12:00 am
Friday 09:00 am - 12:00 am
Saturday 09:00 am - 12:00 am
Sunday 09:00 am - 12:00 am

Pepperfry Company Representatives

Pepperfry Overview

Latest complaint Pepperfry cancellation policy has been filed on 20/08/2024. Latest Resolved Received only half of the expected products. was resolved Nov 28, 2023. Pepperfry ranks as the #2 most complained about among Furniture.

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Pepperfry. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Pepperfry reviews & complaints(1624)

A
Arbaz7878787
Aug 20, 2024
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Pepperfry Customer Care
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Pepperfry — Pepperfry cancellation policy

-Completely misleading policy and offers. That is why, I cancelled my product within 10 minutes of order.
- And payment done by credit card, and why they are taking 2 weeks to refund. Which they can do immediately.
- They are charging 2.5% on cancellation which is completely wrong
- The pepperfry site is not transparent.
- I dont recommend buying from it...
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A
ashayn
Aug 17, 2024
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Pepperfry — Refusing to return/refund incomplete product

On 22 July 2024, Pepperfry (PF) delivered the Nicole 4 Door Wardrobe (Order Id[protected].

On 24 July 2024, assembly service by PF carpenters failed due to missing parts.

Complaint manager Ameya Jadhav was assigned to handle the case. Since an incomplete product had been delivered, I insisted on a refund based on PF's Easy Return Policy of 7-day return for incomplete products.

I submitted the...
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The Mesmerizer
from Chennai, Tamil Nadu
Aug 7, 2024
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Pepperfry — Durian three seater sofa -5 year warranty yet denied service

We purchased a three seater sofa from Durian with 5 year warranty but recently the stitches were broken and the cushion became flat due to which if anyone is sitting on the sofa, they are getting back pain. We raised a complaint on July 3rd and a month later the carpenter arrived and checked the product, took pictures and said that the product will be picked up for service within 2-3 days. 2 days later i received a call from customer service...
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