[Resolved]  Pepsico India — complaint regarding expired product

I hope this email finds you well. I am writing to bring to your attention an issue I recently encountered with one of your products.

On date[protected], I purchased Mirinda Soft Drink - Orange 750 ml Bottle from Store Name -Balaji Medical And General Stores and address-Shop No. 4, LT. Road, Modi Apartment, Dahisar West, Mumbai - 400068 -Mobile No: +91 [protected] -. Unfortunately, upon inspection, I discovered that the product had expired. & I accidentally drank an expired mirinda drink

As a loyal customer, I believe it's important to bring this matter to your attention so that appropriate actions can be taken. I understand that oversights can happen, but I trust that your company values customer satisfaction and will take the necessary steps to rectify this situation promptly.

Additionally, I kindly request that you look into your quality control procedures to prevent similar incidents in the future.

Please find attached a copy of the purchase receipt for your reference.

I have Purchased This Bottle Date :[protected]

Expired Date In Bottle : 06/01/2024

Thank you for your attention to this matter. I look forward to your prompt response and resolution.
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Jun 12, 2024
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
May 10, 2024
PepsiCo India Customer Care's response
Hi Siddhesh Dnyaneshwar Murkar, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
 
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