[Resolved]  Pepsico India — Refrigerator not cooling at all...

Dear Sir/Madam,

I hope this email finds you well.

My name is Savji Devram Patel, and I am the owner of Choice Super Market in Airoli, Navi Mumbai. For the past 10 years, I have been selling your company's products and have consistently experienced high customer satisfaction. I have a refrigerator provided by your company, which has been instrumental in maintaining the quality of the products.

However, for the last 15 days, I have encountered a significant issue with the refrigerator. I suspect there is a problem with the compressor, as the cooling has become inefficient. I reported this issue to the local agency owner, but unfortunately, the problem has not been resolved.

This is a peak time for selling your products, and due to the refrigerator malfunction, I am unable to store and sell them effectively. This is not only affecting my business but also the sales of PepsiCo products in my shop.

I kindly request you to address this issue at the earliest. A prompt resolution would be highly appreciated so that I can continue to provide the best service to my customers and maintain the excellent reputation of PepsiCo products.

Thank you for your attention to this matter. I look forward to your swift response.
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Jul 5, 2024
Complaint marked as Resolved 
PepsiCo India customer support has been notified about the posted complaint.
Verified Support
Jun 04, 2024
PepsiCo India Customer Care's response
Hi @popsicle99, kindly share your contact details with us at consumer.[protected]@pepsico.com. We will connect with you shortly.
 
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