Pepsu — conductor 's rude behaviour

Address: 147001

I am writing this complaint to inform you about conductor's rude behaviour as i asked him to give me a ticket for ac bus from patiala to delhi and conductor gave me the ticket of normal bus, when i asked him to give me the account bus ticket he refused to give me the ticket and told me to travel in that bus only. When i asked him to return my money he didn't have me my money back as i 'm a central govt employee i told him that i will complain this behaviour, he said do whatever you want to do.
His bus no is pb11cb 9536