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PhonePe Complaints & Reviews

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Updated: Jun 7, 2024
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PhonePe reviews & complaints page 28

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B
Bawanhun Ksih
Oct 14, 2021
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Gift wallet

Address: Rymbai

Wrongly transfer money to gift wallet...
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Dhiraj7patil
from Pune, Maharashtra
Oct 14, 2021
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Payment not receiver merchant

Payment made on 6oct. Payment show successfull in Phonepe but receiver still not receiver the amount. Payment stuck 7 days... Still receiver not receive money. There is no customer care for help. On call only recoding told about ticket raise. Ticket raised they replying only wait for 5 days then reply check statement and all. But not giving proper reply. ......
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Prasanth Velpula
Oct 13, 2021
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Phonepe blocked

Address: Ravuru village sc colony gudluru mandal prakasam district

My was blocked so many time am trying but not solving please help...
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Nikhil Jain Kamal
Oct 13, 2021
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Account deactivated unnecessarily

Address: Mahaveer Jewellers

My account was deactivated unnecessarily by PhonePe Business, which led to delay in payments for my firm.
There was no response by the company as to why my account was deactivated by their end. When I tried to call them, the only reason they had was it was deactivated by their BACKEND TEAM....
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ankiityadav
Oct 13, 2021
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Fraud call in the name of Phonepe

I received a phone call just now. The caller told me that he is a Phonepe representative. He informed me that i have got a cashback reward of Rs. 4999 and he was asking why have i not accepted it. The caller told me to open phonepe app and click the notification icon where the cashback reward of Rs. 4999 would have been mentioned(I didn't check it as i knew it was a fraud call). I request Phonepe to take immediate action against such fraudsters.br...
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Sanjeevani Medico
Oct 13, 2021
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Unable to change Bank .

Address: Sanjeevani Medico,Sangam GArden,Wada Road, Rajgurunagar,Dist-Pune,State-Maharashtra

I am using Phone Pay Business App. I Linked Axis Bank Account to This App. From Two Months i Want To Change Bank Account. So I Try More times From This App. Also i Cantact Phone Pay Customer Care through Chating and Calls. But by More Attempts i Unable To Change Bank. Support From PhonePay is Poor. Many Of Trasanction is Not Settled by Phone Pay Due to This Issue. My Axis Bank Account Closed and New Bank Account Cant Link. So My Payment has...
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Yash Ratnaparkhe
Oct 13, 2021
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Offer Reward

Not Received...
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Address: village - shergarh tehasil shergarh 342022 dis. jodhpur raj

Sir mene mere khate me 2000 hajar rupye mere phone pay number [protected] par mangvaye the lekin jis phone pay se payment kiya uske vaha transation sucsuse ho gya or mere khate me nhi jis number se phone pay kiya [protected] hai or transation number T[protected] sir plz help me...
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YESUBABU39810
Oct 11, 2021
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transaction pending since 3 days. amount got debited

Hi,
I Have done the trasaction of RS 23, 000/- on 09 Oct 2021, 09:46 PM to UPI ID [protected]@okhdfcbank, unfortunately transaction got pending, money got debited from my account but still not creditedd to receiver account. When I complained about this to this customer care through the app they raised the ticket and told me wait forty eight Hrs, I have waited forty eight Hrs but nothing has changed, No updated even after i am...
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R
RaKuSingh
from Delhi, Delhi
Oct 11, 2021
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Unable to get any update from Phonepe

In the last but one month and last month there are update of resolution of my service request missing as before that there were assurances after assurances and telephonic and verbal updates....
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Chandrakantj
from Mumbai, Maharashtra
Oct 11, 2021
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Not able to use phonepe

My contact number is change, but now I am not able to use phonepay.and it is not possible to bring my old number because it was register on onother person name, and now he is no more.please help me.i am finding lots of difficulty....
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Bhramar Shetty
Oct 11, 2021
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Amount deducted via scanner

Address: Banglore

I was paid through scanner rs 760 but not recived merchant and also not returned to me more than week ago they given 5 days but it is more than a week no response from their coustmer care no option for further step also it is a very poor app i think just to see official app of amount stuck over their no response...
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Deivabalaji
from Chennai, Tamil Nadu
Oct 10, 2021
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Money Transfers issue

Money sent account successful money
Debit Receiver Account not Credit
Please help...
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R
RKSeengh
from Meerut, Uttar Pradesh
Oct 9, 2021
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Reactivation of inactive PhonePe a/c

Waiting eagerly for reactivation as after assurances date by date since months. The last assurance is for the date 07 Oct. For example the text below may be seen
"We understand that it is taking longer than expected to receive an update. However, please note that resolving your issue is our topmost priority and we are looking into it with utmost diligence.

As per our telephonic conversation, please be informed that we...
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RaKuSingh
from Delhi, Delhi
Oct 9, 2021
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Reactivation of byfault made inactive account

My Phonepe a/c has become inactive on my by-fault request due to untoward circumstance after incidence of death of my mother which affected my mind adversely simultaneously occurrence of failed attempts of transactions....
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Abhilash2205
Oct 8, 2021
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Cashback for wallet top up

I have not received casback for my transaction. If I try to enquire in app it's not showing anything....
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RKSeengh
from Meerut, Uttar Pradesh
Oct 8, 2021
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Unable to use Phonepe account made inactive

My Phonepe account made inactive on byfault request made after untoward cercumstances of death of my mother in the early months of this year and I am still unable to log-in even after written and verbal assurances for months to resolve my persistent issue. The last assurance given for the date 07.10.2021 but all-in-vain as usual. Now using consumer complaints forum with the hope to resolve up to the last month of this current year 2021....
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Pari0810
from Indore, Madhya Pradesh
Oct 8, 2021
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Manipulated in transferring amount using UPI

Hello,

We get an anonymous call from a person ensuring to give cash of Rs.999 on phonepe app, after providing he asked me to give UPI pin, and then I understood his intentions regarding fraudulent practice and disconnected the call. Kindly look into this matter as every penny is valuable for a middle-class person. This online crime is so much manipulative and unethical that the person easily trapped their web. I humbly request...
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Shriniwas Palewar
Oct 8, 2021
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Pending payment 49h

Address: Santosh mata nagar satpur nashik

Payment pending in 5000 rs last 49 hour's.so plz return payment send may bank account...
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Dattatray Kanganti
Oct 8, 2021
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Phonepe Recharge not done

Address: Solapur

Hello,

My name is Dattatray, i have recharged on 4th Oct Jio Plan of 249 rupees through Phonepe, The transaction was successfully, however, haven't received recharge confirmation message from Jio company, when i checked with Jio operator they told they haven't received any request on 4th Oct through phonepe, then i checked with Phonepe Executive they stated the recharge is done, they got ref id from jop operator, they also...
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