| Address: 560001 | | Website: www.pikkol.com |
I decided to take their services on 29th november 2017.
30th their staff came for packing. I got my goods delivered on 5th december 2017, 10 pm in damaged condition.
Worse experience with any mover & packer in 6 years of my shifting every year. They are expensive but basis google reviews & their fancy system - i decided to go ahead thinking its safe. Till the time i paid - customer care followed up & was very professional. But after payment - i had a nightmare come true.
The packers who came were untrained & pathetic. They didn't know basics of packing. Me and my staff had to do maximum of it.
They lie about the timeline they gave for delivery. The staff mentioned on call that it will take 3-4 days, maximum 5 days. I kept calling to know when my stuff would arrive - they would not give me status and not call back. When i shouted at staff, they told me my stuff was delayed. After having a fight on customer care, which never followed up - they sped up my delivery.
Worse was all my stuff came damaged. And once i called the supervisor - as expected they had a very cold & not helpful attitude. Guys who came to deliver in mumbai were not from pikkol and said why am i fretting so much - i will get somemoney in return. Its unimaginable!!!
They took 11700/- full in advance
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