Pothys — Bill

I had visited your pothys Bangalore branch . I asked them to provide me a bill for legal issue. The manager in the beginning made me wait and told me that it would be arranged. Later he told me that they do not preserve the bills. They cannot retrieve the bill .The bills required were for the year 2019. They do not save the soft copies. Also the hard copy of bill provided do not even last for 2 years. The manager Anil told me that the bill cannot be retrieved. It is so irresponsible of a company to not save the soft copies of the bills . Atleast provide the bills which lasts atleast 3 years. As customer we have the right to ask for the bill. The soft copies of the bills should be stored for any future legal issues atleast. I am looking forward to get the bills .