Pothys — complaint regarding unpleasant experience at pothys trichy store car parking

Address: Trichy chatiram

Dear sir,

I hope this message finds you well.

I am writing to express my dissatisfaction with an incident that occurred at your Trichy store's car parking area on [july 13th] at around 09:30 PM. I had parked my car and proceeded to make purchases worth ₹1000. Unfortunately, upon returning, I was confronted by approximately 20 individuals who began arguing with me and using offensive language. Their behavior made me feel like a criminal, which was a deeply distressing experience.

I believe that no customer should be subjected to such treatment, regardless of the circumstances. This experience has left a lasting negative impression, and as a result, I have decided not to return to Pothys in the future.

I hope you will take this feedback seriously and address the conduct of your staff and any involved parties to prevent similar incidents from occurring to other customers.

Thank you for your attention to this matter.

Sincerely,
Bala Murugan A K