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Prasanna Travels Customer Care Contacts

www.prasannatours.com
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Updated: Dec 12, 2024
Complaints
184
Resolved
27
Unresolved
157
So far, so good. Prasanna Travels is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Prasanna Travels will keep up the work and continue to help more customers with their concerns even better 🤝
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Prasanna Travels
Customer Service Contacts

Prasanna Travels Phone Numbers

Phone
+91 20 6683 5555
80
35

Prasanna Travels Website


Prasanna Travels Head Office Address

201/202, Mayfair Towers I, Old Mumbai Pune Road, C.B.S Road, Wakdewadi.
Mumbai
Mumbai City District
Maharashtra
India

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Prasanna Travels Overview

Latest complaint Didn't get refund yet. No receipt given yet has been filed on 12/12/2024. Latest Resolved Not received fair deference was resolved May 10, 2022. Prasanna Travels ranks as the #24 most complained about among Travel & Vacations.

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

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Recent Prasanna Travels reviews & complaints(184)

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S
sanchit41
from Pune, Maharashtra
Dec 12, 2024
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Prasanna Travels — Didn't get refund yet. No receipt given yet

Dear Prasanna travels,

I am writing to formally request a full refund for my recently cancelled Pune-Diveagar trip scheduled for December 14th.

As communicated to your team, I had to cancel my booking due to the change in the mode of transportation from the original plan.
Unfortunately, the car-based arrangement was not suitable for me, particularly considering my height of 6 feet 3 inches.
br...
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Rahul fhule
Sep 26, 2024
Sep 26, 2024
This thread was updated on Sep 26, 2024
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Prasanna Travels — Ac is turned off

Address: Nanded

I'm travelling from nanded to pune dated 25sept2026 in mh14lb2823.

When travels stop for lunch brek att 1 o'clock driver turned off the ac and went for nearly one hour.

What is the meaning of booking ac travels if we have received ac for complete journey.

When I asked driver he said that it's a company policy....
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Prathamesh27
Jul 8, 2024
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Prasanna Travels — Rude arrogant service behaviour

I have purchased spot ticket for pune mumbai prasanna purple bus from swargate through sana travels.
There was lot of miscommunication between them with respect to seat number. I was promised to give 18 no. Seat but was given 17 no. Seat. The booking incharge was too rude to talk and was asking me to leave the bus. He was also telling me that we are prasanna purple group and we have lot of contacts with ministers, you may do whatever...
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