Printland — non delivery of product - scam

I ordered for 2 customized t-shirts on 17th february and was shown estimated delivery by 27th february. However, as on 3rd march, status is still showing as processing and no update on estimated delivery date. As per other reviews, this is the normal behaviour of company without any mechanism to refund the amount or cancel the order. If anyone has been successful in getting refund, please confirm on the process.