Printvilla — phone cover

Address: Pune, Maharashtra, 411029

Website: www.printvilla.in

I ordered a phone cover for my moto g5s plus on 1st may 2018
They sent only one mail with the payment receipt.
No information as to when the cover will be dispatched and when it will be delivered.
I mailed them 3 times asking about how to track my order.
The site says it's under maintenance mode since 2nd may.
Obviously this is a fraud site.
I mailed them for a refund.
This is a cyber crime and action must be taken.