Provogue India — my trolley bag chain not working properly

Anil8271

from Thane, Maharashtra

Apr 1, 2025

Address: opal square it park 6th floor wagle estate thane west

Dear Provogue Team,

I am writing to inform you that one of the Bag Chain on my trolley bag Not Properly chain working . The bag is still under warranty, and I kindly request that you replace the wheel at the earliest convenience.
For your reference, the details of the trolley bag are as follows:
Model: Provogue lead check in suitcase -65CM
Purchase Date:[protected]
Place of Purchase: Flipkart
Warranty Period: 5

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Provogue India customer support has been notified about the posted complaint.

Apr 01, 2025

Updated by Anil8271 ANIL KUMAR
27 Mar 2025, 17:10 (5 days ago)
to info

Dear Provogue Team,

I am writing to inform you that one of the wheels on my trolley bag has been damaged. The bag is still under warranty, and I kindly request that you replace the wheel at the earliest convenience.
For your reference, the details of the trolley bag are as follows:
Model: Provogue lead check in suitcase -65CM
Purchase Date:[protected]
Place of Purchase: Flipkart
Warranty Period: 5
I have attached a Invoice of your reference. Please let me know the next steps to proceed with the replacement process.