PRTC — no seats because many seats sold twice

Address: Chennai, Tamil Nadu

Website: www.busindia.com

I booked a ticket from chennai to pondicherry online. Paid the full amount online for 13 people. It was a 10.30am bus and we reached there at about 10.31 or 10.32 maybe. At first we were scolded in the local language then in english. Some words we had to listen to publicly were "bloody people", "stupid people" and what not. Then when we got to the bus we were not allowed to sit. The conductor of the bus sold our seat to someone else and took the money infront of our eyes. When we asked we were made to keep quite saying it was a punishment because we are late. We were not refunded nor the bus was stopped.
One good man agreed to share his ticjet with us. I am sharing that. See how two tickets are sold for the same seat. He was just given a simple bank slip whereas we had the whole ticket.
Plus we were forced to share our seat number and pnr codes so that he can cut our name showing that we got our seats when actually we stood the whole way